Medical Secretary

Job overview

Band 4 Medical Secretary - Darwin Centre:

We are seeking an enthusiastic, motivated individual to work at he Darwin Centre.

We are looking for someone who is flexible and conscientious and have the ability to work on your own initiative, prioritising your work and meeting deadlines whilst maintaining high standards.

In return we can offer you:

• A supportive & friendly working environment
• Active encouragement to learn and develop within your role
• Dedicated career pathways and great opportunities for continuing professional development
• Commitment to, and support for your wellbeing

Main duties of the job

This role is to support the medical staff across the Darwin Centre in order to provide seamless customer service to both internal and external customers. The role will work flexibly across the Portfolio, while holding a primary assignment.

Detailed job description and main responsibilities

Providing and receiving routine information which may sometimes require tact or persuasive skills to overcome barriers to understanding. This may involve providing and receiving of sensitive or complex information, providing advice, instruction or training where the subject matter is straightforward. In particular this will involve working predominantly for the Consultant Psychiatrist and non-medical prescribers and will involve the following responsibilities:

• Responding to appropriate requests for information
• The use of Big Hand system and skills in auditory typing
• Acting on correspondence – responding to, or referring to the appropriate person
• Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (ie patients, carers, complexity)
• Liaison with partner services and organisations
• Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing
• Handling telephone queries
• Assisting patients/clients/relatives with non-clinical advice
• Teaching and supporting new Admin team members and providing aspects of the team induction and training to new starters regarding the building and admin processes.
• Organise and prepare for clinics ensuring checking list and updating of relevant statistics related to medical caseloads
• Electronic patient record (EPR) management

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.