Job summary
Ongar Health Centre is excited to welcome a Medical Secretary to the team on a part-time basis for 25 hours per week working Monday, Wednesday, Thursday, Friday 10:00am 4:30pm with a 15 minute break each day.
Main duties of the job
- Working methodically and accurately with the ability to self-motivate, organise and prioritise own workload.
- Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Liaising with patients about their referral
- Maintaining an accurate referrals database
- Actioning all incoming email relating to Referrals
- Inputting data into the patients healthcare records as necessary
- Processing referrals using the electronic referral system (ERS)
- Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
- Managing all administrative queries as necessary, sending expedite letters to hospitals
- Supporting all clinical staff with general administrative tasks as requested
- Generating referrals on behalf of a clinician and sending patient relevant paperwork with their appointment or UBRN number to be able to book their own appointment
- Sending off Dexa referrals on behalf of a clinician
- Dealing with ASD/ADHD paperwork, ensuring forms are completed for a GP to then be able to check and sign off
- Monitoring worklists and sending responses to clinicians and hospitals
- Franking of outgoing post
About us
We are a large, busy training practice, serving a patient population of 12,700 and operating from purpose built premises.
We use SystmOne clinical system and are rated Good with CQC.
Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.
Details
- Date posted: 26 June 2026
- Pay scheme: Other
- Salary: £12.71 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 29744
- Job locations: Ongar War Memorial Medical Centre, 57 Fyfield Road, Ongar, Essex, CM5 0AL, United Kingdom
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person specification
Experience
Essential
- Excellent communication and interpersonal skills
- Ability to work under pressure in a fast-paced environment
- A clear and polite telephone manner
- Respectful of patient confidentiality
- Ability to work well as part of a team and autonomously
Desirable
- Understanding of SystmOne preferred but not essential.
- Previous experience of referrals and electronic referral service is preferred but not essential
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Applying for this NHS job
This advert is for Medical Secretary with Primary Care Careers in Bury St Edmunds, East of England, England. It is listed as a Administrative and IT role. The advertised salary is £12.71 an hour. The contract type is Permanent. The application deadline is 03 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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