Medical Secretary

Job overview

The Oral and Facial team is seeking an enthusiastic, motivated person who can offer excellent secretarial and administration skills to assist in the provision of a comprehensive service.

To be successful you will need excellent communication skills.  You will also need a flexible and professional approach to the work and enjoy the variety of communication with a wide range of people both internal and external to the Trust.  This includes being the first point of contact for communication within the clinical team.  You will provide diary management and workload organisation for the Consultant and team as well as providing cover for colleagues as necessary.

This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.

This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.

Main duties of the job

The main duties of the job will involve:

Receiving and processing telephone calls in accordance with Trust policy and in an appropriate manner.

Maintaining absolute patient confidentiality at all times in accordance with Trust policy and the legal framework such as the Data Protection Act.

Utilising advanced keyboard skills to RSA Stage 3 and RSA Stage 3 Audio Typing or equivalent to produce clinical and routine correspondence to health professionals, patients and their carers.

Regularly utilise Trust Information Systems such as Maxims for the creation of correspondence, reports and other documents.  Develop a thorough knowledge and understanding of the RADAR,  Patient Administration System (PAS) and eNotes Management.

Detailed job description and main responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.