Medical Secretary

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

An exciting opportunity has arisen for an experienced Medical Secretary to join our Cardiology team within the Heart Centre.

You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support to our Specialist Nurses,  Consultants and other clinicians within the team.

You will need to be a highly motivated, flexible and a team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for an experienced secretary with high standards and an eye for detail. You must have the ability to multi-task and work in a busy, ever changing environment.

Main duties of the job

Position is a 12 months fixed term, full time hours (30 hours) Monday to Friday or working over 4 days.

You will have previous Medical Secretarial experience, be able to work on your own initiative with well-developed communication and interpersonal skills.

Previous applicants need not apply

To provide comprehensive secretarial support to the medical and nursing staff.   The job will involve prioritisation of work, booking outpatient appointments via e-referral, answering telephone queries, typing and liaising with GP Practices.  Effective management of outpatient and inpatient waiting lists including compliance with the Patient Access Policy and NHS targets to ensure waiting time standards are achieved, taking into account clinical priority.     Monitoring and management of incomplete pathways.

An understanding of the EPR computer system is desirable but not essential, as full training will be given.

Detailed job description and main responsibilities

To provide comprehensive secretarial support to the medical and nursing staff.   The job will involve prioritisation of work, booking outpatient appointments via e-referral, answering telephone queries, typing and liaising with GP Practices.  Effective management of outpatient and inpatient waiting lists including compliance with the Patient Access Policy and NHS targets to ensure waiting time standards are achieved, taking into account clinical priority.     Monitoring and management of incomplete pathways.

Possession of  audio transcription, GCSE English (Grade C or above) or equivalent is essential. Possession of an AMSPAR Diploma or equivalent would be a distinct advantage and proficient in the use of Microsoft Office.

Informal enquiries to: Kellie Smith, Operational Services Manager, Heart Centre, University Hospital of North Midlands, TEL: 01782 675081