Job requirements
Essential
32 listedRequirements the employer expects applicants to meet.
- Experience
Experience of administrative duties
- Experience
Excellent communication skills and effective in communicating and understanding patient needs.
- Experience
Competent in the use of MS Office and Outlook.
- Experience
Ability to onboard secretarial IT systems including Lexacom and ERS
- Experience
Problem solver with the ability to process information accurately and effectively, interpreting data as required. Ability to use own initiative, discretion, and sensitivity
- Experience
Clinical IT system user skills and the ability to record accurate notes
- Experience
Understanding of safeguarding adults and children
- Experience
Experience of ERS referrals
- Experience
Demonstrate personal accountability, emotional resilience and ability to work well under pressure
- Experience
Excellent typing and audio typing skills
- Experience
Adaptable and quick learner
- Qualifications
Typing/ Keyboard skills
- Personal Attributes
A good sense of responsibility
- Personal Attributes
Conscientious
- Personal Attributes
Commitment to continuing professional development
- Personal Attributes
Neat and professional appearance
- Personal Attributes
Flexibility in working arrangements
- Personal Attributes
Adaptable to changes in working environment and practices
- Personal Attributes
Ability to remain composed and professionally effective in all circumstances
- Personal Attributes
Consideration and discretion in sensitive patient situations
- Personal Attributes
To use a VDU for significant amounts of time
- Knowledge and Skills
Good written and verbal communication skills
- Knowledge and Skills
Good telephone manner and skills
- Knowledge and Skills
Attention to detail
- Knowledge and Skills
Good organisational skills
- Knowledge and Skills
Computer literate
- Knowledge and Skills
Effective time management and the ability to prioritise
- Knowledge and Skills
Ability to work as part of a team and liaise with other professionals
- Knowledge and Skills
Diplomatic
- Knowledge and Skills
You will need to portray a professional outlook to inspire confidence in service users
- Knowledge and Skills
Committed to self-development to meet the requirements of the role.
- Knowledge and Skills
Knowledge of Data Protection and GDPR
Desirable
12 listedAdditional qualities the employer would prefer.
- Experience
Experience of EMIS and DocMan systems
- Experience
Experience of working in a healthcare setting as a medical secretary
- Experience
Experience of sending medical records via iGPR
- Experience
Knowledge of and ability to work to key policies and procedures
- Qualifications
Touch typing skills
- Qualifications
GCSE Mathematics and English Language grade C or above (grade 4 or above from 2018)
- Qualifications
5 GCSEs including Mathematics and English Language grade C or above
- Personal Attributes
Ability to handle conflict appropriately
- Personal Attributes
Able to show initiative
- Knowledge and Skills
Familiar with EMIS Web computer system
- Knowledge and Skills
Able to support other team members
- Knowledge and Skills
Clinical coding
Job summary
Due to retirement of our long serving Medical Secretary we are recruiting for a 20 hour per week position 1pm -5pm Monday to Friday
The successful candidate will be well organised with excellent secretarial, interpersonal and communication skills.
You will be working as a member of our small secretarial team to deliver a professional, complex and comprehensive service to our clinical colleagues.
Please ensure you complete your online application as this recruitment may close early if there are a sufficient number of applicants.
Main duties of the job
The General Practice Medical Secretary performs a complex and rewarding job in a busy and dynamic environment. They are committed to the role and work effectively as a team.
The ideal candidate will be a team player, have excellent secretarial/audio typing skills, the ability to deal with patients in a professional and friendly manner, the ability to process complex information quickly and accurately in a busy working environment and to contribute positively to the success of the team.
About us
Marton Medical Practice is a friendly and very busy General Practice based within Whitegate Health Centre in Blackpool.
We have a full compliment of health and administrative professionals working together to promote the health and wellbeing of our patient population and that of our team.
Applications are welcome from those with good secretarial skills, good typing and audio typing abilities
If you're willing to work hard and commit to the role, and our team, you will be supported to succeed.
Details
- Date posted: 05 October 2026
- Pay scheme: Other
- Salary: Depending on experience £13.35 to £17.72 per hour depending on experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A2563-26-0006
- Job locations: Whitegate Health Centre, Whitegate Drive, Blackpool, Lancashire, FY3 9ES, United Kingdom
Job responsibilities
MAIN DUTIES OF POSTHOLDER
PROFESSIONAL
To provide and maintain a high standard of administrative services for colleagues and patients in General Practice offering a helpful, friendly and confidential secretarial service
Receive telephone calls and electronic mail and take appropriate action as per practice protocols. Mail handling, preparation and distribution following practice protocols. Manage referrals via ERS. Prepare records or extracts as necessary via iGPR
Confidentiality of information gained at work must be preserved at all times. General Data Protection Regulations must be adhered to.
EDUCATIONAL
Identify personal development and training needs in conjunction with the manager.
Support others with their training and development needs.
To participate in continuing education and maintain a contemporary level of professional knowledge and skills in line with practice requirements.
PERSONNEL
Co-operation with the practice to ensure all members of the team adheres to statutory regulations/policies and codes of practice and departments safety rules.
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Applying for this NHS job
This advert is for Medical Secretary with Marton Medical Practice in Blackpool, England. It is listed as a Medical secretary role. The advertised salary is Depends on experience. The contract type is Permanent. The application deadline is 18 Oct 2026.
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