Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
12 listedRequirements the employer expects applicants to meet.
- Skills
Ability to communicate effectively with people at all levels by telephone, email and face to face
- Skills
Excellent attention to detail and literacy skills
- Skills
Excellent organisation skills with the ability to prioritise and multi-task
- Skills
Able to work under pressure and to deadlines
- Skills
Able to work well as part of a team
- Skills
Tact, diplomacy and sensitivity
- Skills
Flexibility and confidentiality
- Skills
Strong IT skills
- Experience
Previous experience of working in a GP Practice or healthcare setting
- Experience
Experience of working in a busy environment working to tight deadlines
- Experience
Experience working in an environment with direct patient contact
- Qualifications
Minimum Grade C (4) GCSE or equivalent in English Language and Maths or equivalent qualification
Desirable
7 listedAdditional qualities the employer would prefer.
- Skills
Minute taking
- Experience
Experience of working as a Medical Secretary
- Experience
Knowledge of the NHS e-Referral Service
- Experience
Knowledge of EMIS, Lexacom and Docman
- Experience
Knowledge of local hospitals
- Qualifications
Medical Secretary Course/Diploma
- Qualifications
Medical Terminology Course
Job summary
We are seeking a friendly, organised and professional Medical Secretary to join our busy GP Practice. The role is for 17 hours per week and the work pattern will be:
Monday: 13.00 to 17.30
Tuesday: 08.00 to 17.00
Thursday: 13.00 to 17.00
Main duties of the job
The successful candidate will provide high-quality administrative and secretarial support to our clinical team, ensuring the smooth coordination of patient referrals, correspondence, and medical records.
This is an excellent opportunity for someone with strong communication skills, excellent attention to detail and the ability to work efficiently in a fast-paced healthcare environment.
About us
We are a friendly and forward-thinking GP Practice looking after over 25,000 patients in and around Herne Bay. We are based over two sites and have a large team of staff all working together to provide a high standard of person centred care for our patients.
We are a flexible, friendly and supportive Practice. Ensuring our employees feel valued and happy in the workplace is an important value to us.
Details
- Date posted: 24 August 2026
- Pay scheme: Other
- Salary: £13.67 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A2757-26-0008
- Job locations: 116 Kings Road, Herne Bay, Kent, CT6 5RE, United Kingdom
Job responsibilities
Main responsibilities:
- Type letters, reports and associated documentation as required.
- Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently and in the required format.
- Manage all enquiries in an effective manner
- Manage and action all incoming emails
- Accurately input and update data in the patient's healthcare records as necessary
- Process referrals using the electronic referral system (ERS)
- Answer incoming phone calls, transferring calls or dealing with the callers/patients queries appropriately
- Manage all administrative queries as necessary including Docman and EMIS tasks and rapid access and reports.
- Run system searches including ERS Worklists, and report on outstanding referrals, ensuring patient records and referring GPs are kept up to date.
- Process and transcribe orthopaedic clinic dictations on Lexacom
- Support all clinical staff with general administration tasks as requested.
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Applying for this NHS job
This advert is for Medical Secretary with The Park Surgery in Herne Bay, England. It is listed as a Medical secretary role. The advertised salary is £13.67. The contract type is Permanent. The application deadline is 14 Sep 2026.
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