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Job overview
We are looking for a well-organised and enthusiastic individual to join the busy Paediatric secretarial teams, who has the ability to work well under pressure, be organised, have excellent communication skills and confident doing minutes are essential.
You must be able to work both independently and within the team, liaise with staff at all levels in a confident manner and be willing to learn.
You will provide full secretarial support to the consultants within Women’s and Children’s Services which includes; answering phones, emails, typing clinic letters and dictations and liaising with patients and GP surgeries.
The role may also include regular minute taking of Consultant meetings.
There is the opportunity for a mixture of on-site/homeworking after training.
Main duties of the job
To provide comprehensive support to the clinical team including diary management, coordinating and arranging meetings, taking minutes, receive telephone calls from patients, hospital staff and GPs in an efficient, friendly manner with the ability to remain calm and polite under pressure, taking messages and/or redirecting as appropriate.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment.
This vacancy will close at midnight on 14th July 2026.
Interviews are due to be held on 27th July 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Skills
Essential
- Ability to work as part of a team
- Excellent communication skills including telephone, e-mail and face to face
- Ability to organise and manage own timekeeping to schedule and deadlines
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents, both electronic and hard copy
- Ability to show attention to detail and accuracy
- Willing to take on and learn new skills
- Accurate and speedy typing and keyboard skills
- Good organisation skills
- Ability to use own initiative and work autonomously
Knowledge
Essential
- Understanding confidentiality and data protection
- Understanding of customer services
- Office procedures
Desirable
- Knowledge of Trust information systems
Experience
Essential
- Experience of administrative work
- Prioritising, planning and organising own tasks.
- Working within guidelines and developing administrative processes.
- Customer service and dealing with enquiries in difficult situations
- Data entry and producing reports
- Experience of IT packages – Microsoft Office
- Secretarial and/or administrative including diary management, co-ordinating and arranging meetings, minute taking and developing templates.
- Allocate and monitor work of others
- Audio typing
Desirable
- Familiarity with Epic computer system
- Previous experience of working in the NHS
Qualifications
Essential
- Educated to GCSE Level or Level 3 Business Admin/IT qualification or equivalent experience including • English GCSE pass at Grade 4 or above • Maths GCSE pass at Grade 4 or above.
- Audio typing experience.
- Secretarial qualification (RSA III) or equivalent experience.
- Touch typing certificate or equivalent experience.
Desirable
- Intermediate IT qualifications
- Medical Terminology Certificate or equivalent
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together-safe, kind, excellent
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Applying for this NHS job
This advert is for Medical Secretary with Cambridge University Hospitals NHS Foundation Trust in Cambridge, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 p.a. pro rata. The contract type is Permanent. The application deadline is 14 Jul 2026.
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