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Job overview
Applications are invited for this Medical Secretary role within the Paediatric Surgery and Urology Team, supporting 14 Consultant Surgeons, 15 Tier 2 clinicians, 3 Clinical Nurses Specialist teams and 3 Physician Associates.
Main duties of the job
The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include the receipt of all correspondence, booking of patient medical appointments, attendance at designated meetings, recording accurate notes, checking clinical letters, reports and other correspondence as required by the Consultants and their medical team.
To act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP’s, Social Workers, Service Users, Carers and any other appropriate external agencies. You will also help cover when other secretaries within the service are on annual leave.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person specification
QUALIFICATIONS
Essential
- GCSEs (or equivalent) in English and Math's at Grade C/4 or above
- AMSPAR or British Medical Secretary qualification which includes medical terminology or equivalent experience
- RSA Level III/NVQ Level 3 in Business and Administration (or equivalent experience)
KNOWLEDGE & NATURE OF EXPERIENCE
Essential
- Substantial experience providing administrative or secretarial support in a busy office environment, preferably within a healthcare setting
- Experience of working with confidential and sensitive information in line with data protection and information governance regulations.
- Proven ability to manage and prioritise a varied and demanding workload with minimal supervision.
- Knowledge of medical terminology, or experience working in a clinical or medical administrative environment.
- Experience using electronic systems for patient records, appointment scheduling, or referrals (e.g. Epic).
- Demonstrable understanding of NHS policies such as 18-week RTT pathway and elective access standards.
- Previous NHS experience
- Proficient in the use of Microsoft Office applications, particularly Word, Outlook, Excel, and Teams, for document creation, email management, and data entry.
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Confident in navigating and updating systems, especially Epic, including in-basket management, appointment scheduling, test result tracking, and documentation.
- Able to adopt a flexible approach when required by the needs of the service
- Good time management skills
- Excellent keyboards skills
- Experience in supporting virtual clinics, meetings or MDTs via Microsoft Teams or other Trust-approved video platforms.
- Excellent communication skills, both written and verbal, with the ability to interact effectively and sensitively with patients, families, and staff at all levels.
- Strong interpersonal skills with a compassionate and patient-centred approach, especially when handling sensitive or emotional conversations.
Desirable
- Confident in using Epic work queues, trust databases and spreadsheets to input, retrieve, and analyse patient or service data.
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Applying for this NHS job
This advert is for Medical Secretary with Birmingham Women's and Children's NHS Foundation Trust in Birmingham, Midlands, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 03 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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