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Job requirements
Essential
6 listedRequirements the employer expects applicants to meet.
- Experience
Substantial experience within the NHS.
- Experience
Knowledge of waiting list / patient management systems.
- Experience
Knowledge of PAS systems and other relevant databases.
- Qualifications
GCSE English and Maths Grade C and above
- Qualifications
Excellent IT skills to include databases.
- Qualifications
AMPSAR qualification
Desirable
4 listedAdditional qualities the employer would prefer.
- Qualifications
Experience in supporting patient follow up appointments
- Qualifications
RSA Typing Level 2/ Word processing or equivalent.
- Qualifications
Shorthand qualification, 60 wpm or above
- Qualifications
Audio Typing qualification.
Job overview
Are you highly organised, detail-oriented, and passionate about supporting patient care? We are looking for an experienced Medical Secretary to join our team and provide a comprehensive secretarial service to Consultants and their clinical teams within a designated specialty.
As a Medical Secretary, you will play a key role in ensuring the smooth and efficient delivery of clinical services. You will be responsible for producing accurate and timely correspondence, maintaining patient records, and acting as the first point of contact for enquiries. This is a varied and rewarding position where your attention to detail and ability to prioritise will make a real difference to patient experience and service delivery.
Main duties of the job
Provide a full audio/copy typing service to a consultant(s) and their team(s) of both clinical and non-clinical nature, regularly using complex medical terminology within high volumes of workload.
Draft letters on behalf of the consultant on routine and other matters, to include the drafting of letters to patients following receipt of test results within defined parameters.
Devise, type and distribute working rotas for medical teams where required.
Assist in achieving National and Local performance targets by ensuring clinical letters are produced in a prescribed timescales e.g. within 24 hours for newly diagnosed oncology patients.
Arrangement of out-patient clinic appointments and processing standard correspondence to General Practitioners when patients fail to attend for appointments as well as for urgent appointments as necessary.
Arrangement of transport for patients, as appropriate for non clinical attendance as requested by the Trust.
Arrange domiciliary visits for medical staff, where required, ensuring the completion of documentation for these visits to facilitate appropriate payment.
Detailed job description and main responsibilities
For further information about this job role please see the job description and person specification attached.
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Applying for this NHS job
This advert is for Medical Secretary with Sandwell and West Birmingham Hospitals NHS Trust in Birmingham, England. It is listed as a Band 4 Medical secretary role. The advertised salary is £28,392 - £31,157 pro rata/per annum. The contract type is Permanent. The application deadline is 13 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (29 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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