Medical Secretary

Job summary

The Band 3 Medical Secretary will play a vital role in supporting the Renal Department by delivering comprehensive, high-quality administrative and secretarial services to clinicians, patients, and the wider multidisciplinary team. The postholder will be responsible for preparing, typing and issuing clinical correspondence, managing consultants in-boxes, and ensuring all documentation is completed accurately and within agreed timescales. They will coordinate clinics by preparing notes, tracking patient pathways, monitoring workflow, and ensuring the timely processing of results, referrals and follow-up actions.

Main duties of the job

A key part of the role will include handling patient enquiries with professionalism and sensitivity, providing accurate information, and ensuring concerns or outstanding actions are escalated appropriately. The postholder will maintain and update patient records on Trust systems, support appointment booking processes, and contribute to the smooth running of administrative functions across the service. They will also be expected to take minutes for departmental meetings, prepare agendas, track agreed actions, and distribute documentation promptly. The role requires effective liaison with clinical teams, other hospital departments, external organisations and community providers to ensure seamless communication and continuity of care. The ideal candidate will demonstrate strong organisational skills, excellent attention to detail, and the ability to manage competing priorities in a busy environment. They must be confident using digital systems, committed to maintaining confidentiality, and able to work both independently and collaboratively as part of a supportive administrative team. The postholder will contribute to service improvement by identifying opportunities to streamline processes and enhance patient experience, while providing flexible cover to meet the operational needs of the department.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Details

• Date posted: 23 July 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Part-time
• Reference number: 001632
• Job locations: St James’s University Hospital, Leeds, West Yorkshire, LS9 7TF, United Kingdom

Job responsibilities

Why you should join our Team

An exciting opportunity has arisen to join the Renal Department as a Band 3 Medical Secretary within the Abdominal Medicine & Surgery CSU at Leeds Teaching Hospitals NHS Trust. This role supports a busy clinical service by providing high-quality administrative and secretarial assistance to clinicians and patients.

The postholder will manage clinical correspondence, prepare clinic documentation, maintain accurate records, handle appointment queries, take meeting minutes, and support the smooth coordination of patient pathways. Strong organisation, excellent communication skills, and confidence using hospital IT systems are essential.

The ideal candidate will be proactive, detail-focused, and able to work both independently and as part of a supportive team. Previous medical or secretarial experience is desirable, and full training on departmental systems will be provided.

What you will bring to the role

The successful candidate will:

• Provide comprehensive secretarial support to clinicians, including audio typing, drafting letters and managing clinical correspondence

• Coordinate clinics by preparing documentation, monitoring patient pathways and managing appointment queries

• Maintain accurate patient and departmental records using Trust IT systems

• Take minutes for meetings and ensure timely distribution of agreed actions

• Liaise effectively with clinical teams, internal departments and external organisations

• Support patients and relatives professionally, handling enquiries with sensitivity and confidentiality

• Prioritise workload, manage deadlines and contribute to the smooth running of the Renal administrative service

• Provide flexible administrative cover across the department as required

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.