Job overview
An exciting opportunity has arisen within the Division of Surgery, where applications are now invited for a Medical Secretary (Band 3) working in Ophthalmology / ENT. The position is working 37.5 hours per week. This is a demanding but rewarding role. It is essential that the successful applicant has a recognised secretarial qualification, or has sufficient proven medical secretarial experience with experience in audio typing, excellent attention to detail and organisational skills.
Main duties of the job
The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has proven medical secretarial experience, the ability to type to a high standard and desire to develop and learn new skills and competencies. The successful candidate will need to demonstrate the ability to prioritise and be flexible to the needs of the service.
The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.
Detailed job description and main responsibilities
Please see the Job Description and Person Specification for a more detailed description and main responsibilities of this position.
Person specification
Skills
Essential
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Customer care skills including diplomacy and sensitivity
- Ability to input data accurately and efficiently
- Ability to solve problems using analytical and judgemental skills
- Ability to handle sensitive information without compromising confidentiality or Trust
Experience
Essential
- Previous digital/audio typing experience
- Secretarial experience in a clinical environment
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using NHS systems
Qualifications
Essential
- Typing qualifications to RSA II or equivalent experience
- Knowledge of medical terminology/AMSPAR qualification
- Good general standard of literacy and numeracy
Behavioural Qualities
Essential
- Flexible approach to constantly changing work priorities
- Maintain calm approach under pressure during stressful situations
- Trust Values and Behaviours
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Applying for this NHS job
This advert is for Medical Secretary with James Paget University Hospitals NHS Foundation Trust in Great Yarmouth, East of England, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 05 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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