Medical Secretary

Job overview

An exciting opportunity has arisen for the position of a Medical Secretary role within the Vascular Surgery Department. The Medical Secretary role is challenging and will require attention to detail as well as being able to work under pressure. The post holder will work alongside booking coordinators, pathway coordinator and the MDT which includes consultants, nurses and a wider admin team. The successful applicant will work closely with the consultants to deliver high quality care.

The successful candidate will need to be compassionate, resilient and self-motivated. This includes a positive approach to team working and have excellent interpersonal and problem solving skills. The ability to produce high quality work to timelines whilst managing conflicting priorities is essential. If you are an excellent communicator, passionate about providing high quality care and you thrive in a complex and fast-paced environment we would love to hear from you.

Main duties of the job

Experience of administrative work Secretarial and/or administrative including diary management, coordinating and arranging meetings, minute taking and developing templates Work is managed rather than supervised. Act independently to plan, manage and prioritise own workload. Knowledge and understanding through experience of sound office and secretarial practices. Understanding of NHS targets Ability to adapt to change Ability to work under pressure Extensive keyboard skills including touch and audio typing. Knowledge of software programmes (Microsoft Word, Outlook and hospital database). Appropriate knowledge and understanding of medical terms and procedures. To provide the first point of contact for all written and telephone enquiries on behalf of the Consultant and his/her team, using judgement to establish validity and priority of the contact. Endeavour to meet urgent deadlines e.g. complaints, reports, medical reports and other external organisations, ensuring patient confidentiality is maintained. To carry out reasonable requests made by the Consultant and Line Manager to whom you will be responsible. To deal with telephone calls, emails and take appropriate action as required. Provide non-clinical information to patients about admissions and appointments. Reassuring patients who are worried about test results and surgical planning. Telephone calls should be dealt with in a sensitive and tactful manner especially when liaising with distressed, angry or confused patients/relatives.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 29th October 2026.

Interviews are due to be held on 5th November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.