Medical Secretary

Job summary

We have a full-time role available as a Medical Secretary here at the Leeds Dental Institute. The role will be working with our friendly and supportive secretarial team and will be primarily supporting the Restorative and Oral and Maxillofacial Surgery department. The role will be a blend of working from our office in the Leeds Dental Institute and working from home with some flexibility on working patterns within the hours of the service. The ideal candidate will be a caring, empathetic, and organised individual. Secretarial experience would be an advantage however transferable skills from similar roles would also be suitable for the position.

Main duties of the job

To provide a comprehensive and high quality medical secretarial service to support Restorative/Oral Medicine and Oral & Maxillofacial Surgery clinical team (Consultants, their medical teams e.g. junior medical staff as appropriate) in delivering high quality care to the patients of Leeds and beyond. This role will additionally make a key contribution in improving the patient experience by supporting Directorate teams with the movement of patients through their 18-week pathway or other national waiting time standards as appropriate. Duties and responsibilities: Clinical Correspondence & Support to Clinical Services Typing/proof-reading clinical correspondence relating to outpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams. Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spread sheets. Support administrative process as deemed appropriate by the Senior Secretary. To support the Restorative/Oral Medicine and Oral & Maxillofacial clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey. Answer phone calls and deal with enquiries relating to patients and clinical work from a variety of sources, directly resolving where possible or transferring to appropriate personnel.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Details

• Date posted: 22 July 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 001483
• Job locations: Leeds Dental Institute, Leeds, West Yorkshire, LS2 9LU, United Kingdom

Job responsibilities

For questions about this job, contact:

Ann Kerfoot or Melanie Thewlis Senior Medical Secretaries a.kerfoot@nhs.net or melanie.thewlis1@nhs.net 3929128 or 3929132 Shortlisting Date: 4/08/2026 Interview Date: 11/08/2026

Job Summary

We have a full-time role available as a Medical Secretary here at the Leeds Dental Institute. The role will be working with our friendly and supportive secretarial team and will be primarily supporting the Restorative and Oral and Maxillofacial Surgery department.

The role will be a blend of working from our office in the Leeds Dental Institute and working from home with some flexibility on working patterns within the hours of the service.

The ideal candidate will be a caring, empathetic, and organised individual. Secretarial experience would be an advantage however transferable skills from similar roles would also be suitable for the position.

Why you should join our Team

The Leeds Dental Institute is part of the Leeds Teaching Hospitals Trust (LTHT) and as such have a strong commitment to the values of being Patient Centred, Fair, Accountable, Empowered and Collaborative. We want to make our recruitment process as fair, inclusive and transparent as possible. As an organisation we have a huge network of colleagues with varied skills and experiences, LTHT is an excellent place to develop skills, networks and careers.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

What you will bring to the role

To provide a comprehensive and high quality medical secretarial service to support Restorative/Oral Medicine and Oral & Maxillofacial Surgery clinical team (Consultants, their medical teams e.g. junior medical staff as appropriate) in delivering high quality care to the patients of Leeds and beyond. This role will additionally make a key contribution in improving the patient experience by supporting Directorate teams with the movement of patients through their 18-week pathway or other national waiting time standards as appropriate.

Duties and responsibilities:

Clinical Correspondence & Support to Clinical Services

Typing/proof-reading clinical correspondence relating to outpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams.

Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spread sheets.

Support administrative process as deemed appropriate by the Senior Secretary.

To support the Restorative/Oral Medicine and Oral & Maxillofacial clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey.

Answer phone calls and deal with enquiries relating to patients and clinical work from a variety of sources, directly resolving where possible or transferring to appropriate personnel.

Liaise with GPs, hospital staff and others on behalf of consultant in relation to clinical workload.

Provide information to Senior Medical Secretary, as appropriate, relating to workload and work outstanding.

Provide cover for other team secretaries/clerical staff when on annual leave or sick leave.

Prolonged periods of concentration are required for transcribing or proof-reading medical correspondence and using patient related information. This may frequently be interrupted with phone calls or via face-to-face contact with other members of the team e.g. Consultants.

The post holder will be handling sensitive patient-related information on a daily basis and as such may be regularly (daily) subjected to difficult and emotional situations such as serious illness, bereavement or anxious family members.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.