Job overview
An exciting opportunity has arisen within the Division of Medicine's Oncology team.
We are inviting applications for a Band 3 Medical Secretary to join the Oncology team for 32 hours per week on a permanent contract.
The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has the ability to type to a high standard, and desire to develop and learn new skills and competencies. The Oncology Medical Secretary will provide an effective, comprehensive and confidential patient-centred clinical administration and secretarial service.
Main duties of the job
Deal efficiently and effectively with all written, telephone and face to face enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and non-clinical staff. Delivering appropriate information to the relevant team member/clinician for action, or deal with enquiries, providing confidential medical/clinical information as required.
Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. Clinic typing to be transcribed in priority and date order.
On completion of each clinic, the post-holder will be required to check that future outpatient appointments and/or investigations are booked and/or requested and, if not, communicate the appropriate information to the relevant team member. Book outpatient appointments under the guidance of the clinicians.
Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient and waiting lists as required in local work area, escalating to senior staff as required.
Detailed job description and main responsibilities
Please see the Job Description and Person Specification for a full and comprehensive overview for this position.
Person specification
Skills
Essential
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Customer care skills including diplomacy and sensitivity
- Ability to input data accurately and efficiently
- Ability to solve problems using analytical and judgemental skills
- Ability to handle sensitive information without compromising confidentiality or Trust
Experience
Essential
- Previous digital/audio typing experience
- Secretarial experience in a clinical environment
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using NHS systems
Qualifications
Essential
- Typing qualifications to RSA II or equivalent experience
- Knowledge of medical terminology/AMSPAR qualification
- Good general standard of literacy and numeracy
Behavioural Qualities
Essential
- Flexible approach to constantly changing work priorities
- Maintain calm approach under pressure during stressful situations
- Trust Values and Behaviours
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Applying for this NHS job
This advert is for Medical Secretary with James Paget University Hospitals NHS Foundation Trust in Great Yarmouth, East of England, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum, pro rata. The contract type is Permanent. The application deadline is 10 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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