Medical Secretary - Urgent & Emergency Care

Job details

• Job reference: 249875
• Salary: Band 4 (£31,537 - £34,303)
• Job closing date: 21/06/2026
• Job Type: Administrative Services
• Location: Queen Elizabeth University Hospital
• Employment type: Permanent
• Hours Per Week: 30
• Job posted date: 04/06/2026
• Employer (NHS Board): NHS Greater Glasgow & Clyde
• Department: Urgent & Emergency Care

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

You will provide a comprehensive secretarial and administrative service to Consultant Doctors and Nursing staff within Urgent and Emergency Care at the Queen Elizabeth University Hospital. The role focuses on supporting efficient patient care through high‑quality administrative, clerical, and communication duties.

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• Part-time, permanent
• Location: Queen Elizabeth University Hospital
• Work pattern: Monday–Friday, 6 hours per day, 10:30–16:30

Part-time, permanent

Location: Queen Elizabeth University Hospital

Work pattern: Monday–Friday, 6 hours per day, 10:30–16:30

Key responsibilities:

• Providing high‑quality secretarial support to medical and nursing staff
• Handling telephone and face‑to‑face enquiries from staff, patients, relatives, carers, and the Procurator Fiscal’s Office
• Updating medical rotas
• Audiotyping clinic and discharge letters
• Minute taking for meetings
• Ensuring administrative processes support efficient patient care

Providing high‑quality secretarial support to medical and nursing staff

Handling telephone and face‑to‑face enquiries from staff, patients, relatives, carers, and the Procurator Fiscal’s Office

Updating medical rotas

Audiotyping clinic and discharge letters

Minute taking for meetings

Ensuring administrative processes support efficient patient care

Knowledge, training, qualifications and/or experience required to do the job:

• Knowledge of medical terminology is necessary
• Experience with Microsoft Office packages
• Understanding of NHS health & safety requirements and policies
• Ability to work under pressure
• Experience in a healthcare setting is preferred
• Knowledge of PMS TrakCare

Knowledge of medical terminology is necessary

Experience with Microsoft Office packages

Understanding of NHS health & safety requirements and policies

Ability to work under pressure

Experience in a healthcare setting is preferred

Knowledge of PMS TrakCare

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Gillian Reynolds, Administration Manager - Gillian.reynolds3@nhs.scot - 0141 452 2820

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

You will provide a comprehensive secretarial and administrative service to Consultant Doctors and Nursing staff within Urgent and Emergency Care at the Queen Elizabeth University Hospital. The role focuses on supporting efficient patient care through high‑quality administrative, clerical, and communication duties.

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• Part-time, permanent
• Location: Queen Elizabeth University Hospital
• Work pattern: Monday–Friday, 6 hours per day, 10:30–16:30

Part-time, permanent

Location: Queen Elizabeth University Hospital

Work pattern: Monday–Friday, 6 hours per day, 10:30–16:30

Key responsibilities:

• Providing high‑quality secretarial support to medical and nursing staff
• Handling telephone and face‑to‑face enquiries from staff, patients, relatives, carers, and the Procurator Fiscal’s Office
• Updating medical rotas
• Audiotyping clinic and discharge letters
• Minute taking for meetings
• Ensuring administrative processes support efficient patient care

Providing high‑quality secretarial support to medical and nursing staff

Handling telephone and face‑to‑face enquiries from staff, patients, relatives, carers, and the Procurator Fiscal’s Office

Updating medical rotas

Audiotyping clinic and discharge letters

Minute taking for meetings

Ensuring administrative processes support efficient patient care

Knowledge, training, qualifications and/or experience required to do the job:

• Knowledge of medical terminology is necessary
• Experience with Microsoft Office packages
• Understanding of NHS health & safety requirements and policies
• Ability to work under pressure
• Experience in a healthcare setting is preferred
• Knowledge of PMS TrakCare

Knowledge of medical terminology is necessary

Experience with Microsoft Office packages

Understanding of NHS health & safety requirements and policies

Ability to work under pressure

Experience in a healthcare setting is preferred

Knowledge of PMS TrakCare

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Gillian Reynolds, Administration Manager - Gillian.reynolds3@nhs.scot - 0141 452 2820

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.