Job overview
Medical Secretary - T&O
- hours per week
Fixed term for 12 months
Salary: £28,392 - £31,157 per annum
Closing Date: Tuesday 28th July 2026
Interview Date: TBC
**This post may close early due to high numbers of applications, so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
We welcome applications from the Armed Forces Community – get in touch to find out more
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Main duties of the job
- To work as part of a speciality team providing full secretarial support for the consultants and clinical staff in the team.
- The post holder will work closely with the team in ensuring that all clinics are typed speedily and accurately according to the guidelines laid down by the Trust.
- Responsible for the typing and checking of clinic letters, reports, discharge summaries etc
Detailed job description and main responsibilities
- To work as part of a speciality team. Responsible for the typing of all correspondence relating to outpatients and inpatients as well as typing departmental correspondence.
- Receives enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team.
- Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.
- To organise meetings and appointments for the consultants and the speciality team and make adjustments in line with agreed protocols where necessary. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
- To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology and urgent telephoned results and all results are filed in the patient’s records.
- To take responsibility for tracking patients notes in the office. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person specification
Other
Essential
- Friendly and professional manner
Skills
Essential
- Working knowledge of Computer systems
Desirable
- Knowledge of case note tracking policy and procedure
- Knowledge of Winscribe dictation system
- Working knowledge of Lorenzo systems
- Supervisory experience within a health care setting
- Knowledge of Medical Terminology
Experience
Essential
- Good audio/typing skills
- Good communication skills
- Able to prioritise, delegate and organize tasks effectively
- Friendly and professional telephone manner
- Ability to work unsupervised in a professional manner
- Demonstrate understanding of patient confidentiality
Desirable
- Knowledge of T&O
Qualifications
Essential
- Able to demonstrate a good basic education
- NVQ Level 3 Business Administration (or equivalent level of qualification or proven work experience)
- Minimum of 2 years medical secretarial experience or similar role
- RSA II (or equivalent level of qualification)
Desirable
- Understanding of RTT pathways
Personal Qualities
Essential
- Ability to respond to work as part of a team or on own initiative
- Conscientious and hard working
- Ability to deal with distressing situations
- Tact, diplomacy and resilience
- Proven flexibility
- Ability to adapt to change
- Commitment to personal development and service improvement
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Applying for this NHS job
This advert is for Medical Secretary - T&O with George Eliot Hospital NHS Trust in Nuneaton, Midlands, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum. The contract type is 12 months (Fixed Term Contract). The application deadline is 28 Jul 2026.
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