Medical Secretary/ Service Administrator

Job summary

• To provide a full and efficient secretarial service for their consultants, nursing team and the wider service. This will include ensuring that all documentation is produced to an excellent standard. Strong proof-reading skills are required.
• Administrative functions including monitoring patient waiting lists and ensuring compliance with NHS standards.
• To coordinate and organise the attendance of patients to appointments in line with local team and Royal Devon University Healthcare NHS Foundation Trust arrangements as instructed.
• Effective communication, handling correspondence, liaising with Multidisciplinary teams, and managing telephone and email communications.
• To contribute to the management of the Consultants and team diary.
• To work with the team to ensure adequate cover is in place during periods of leave.
• To maintain electronic patient records in line with Trust policies.
• Governance adherence, including training and compliance with Trust policies.
• To assist other secretaries and members of the admin team in the achievement of a quality servi

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Details

• Date posted: 28 August 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year per annum pro rata
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Full-time
• Reference number: 185-77079-14127
• Job locations: Royal Devon University Healthcare NHS Foundation Trust, Exeter, Devon, EX2 5DW, United Kingdom

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

An exciting opportunity has become available for an experienced secretary or administrator to join the team our team as a Medical Secretary within the Colposcopy service.

Based within the Centre for Womens Health on the main Royal Devon and Exeter Wonford site, the post holder will join an established team to provide comprehensive administration support for our patients and clinical team of Consultant Gynaecologist/Obstetricians.

The post holder will have a range of administrative experience, ideally in a secretarial role or within a Healthcare environment; however, we welcome applicants from other sectors who feel they have relevant transferable skills.

Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a Multidisciplinary team. We are looking for someone who is articulate, has excellent communication and interpersonal skills with the ability to prioritise competing workstreams. Strong organisational skills and IT skills as well as the ability to manage your own caseload without direct supervision is a must.

As the post deals with patients, relatives, and Healthcare professionals, applicants must have excellent communication skills and will be expected to have an empathetic and efficient telephone manner.

Working Pattern: Monday-Friday 0900-1700- 37.5 hours.

Interview Date: To Be Confirmed

Please note, This is a fixed term contract covering maternity leave until 16/05/2027. For current NHS employees this post could be a secondment opportunity.

For further information please contact: Emily Passmore, Admin Line Manager on e.passmore@nhs.net

Previous applicants need not apply.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.