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Job overview
Permanent | Full-time
An exciting opportunity has arisen to join the Respiratory and Sleep team at the Sheffield Children’s Hospital, where you'll provide essential admin support to medical staff and clinical teams, liaising between the Trust, patients, GPs, and other healthcare professionals.
You will work in a supportive team, prioritising tasks, meeting deadlines, and maintaining our standards of service. We are looking for flexibility, initiative, and a commitment to confidentiality.
If you share our values and are passionate about making a positive difference, we’d love you to apply!
Main duties of the job
Reporting into the Service Coordinator, your responsibilities will include:
- Collect and action post for the clinical team, using initiative when needed.
- Handle enquiries from patients, GPs, hospitals, and staff by phone, email, and in person.
- Ensure tasks meet standard operating procedures and KPIs
- Arrange investigations, follow-up work, and ensure results are filed in patient records.
- Maintain patient records, both paper and electronic.
- Type medical correspondence, including clinic letters and reports.
- Book appointments, reviews, investigations, and interpreters.
- Keep statistical records for audits and file correspondence in patient records.
- Provide secretarial support for meetings, including scheduling, minute-taking, and preparing materials.
- Prepare discharge summaries and inform patients and clinicians of outcomes.
- Follow the Trust's 18-week RTT process and book necessary reviews and interpreters.
- Perform general administration tasks, support staff induction and training, and manage office supplies and equipment repairs.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
******We strongly encourage all applicants to review their right to work eligibility before submitting an application to help avoid any disappointment during the recruitment process.
This role has been assigned occupation code 4211 using the CASCOT coding tool. Under current Home Office guidance, it is strongly unlikely that the criteria required to support Skilled Worker visa sponsorship will be met for this vacancy.
For further information on occupation codes, sponsorship eligibility and right-to-work requirements, please visit: Skilled Worker visa: Your Job – GOV.UK. [gov.uk], [gov.uk]
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.
#LI-Onsite
Person specification
Experience
Essential
- Audio Typing experience
- Experience of working in a multi-disciplinary team
- Experience of working with filing systems
- Experience of good customer or patient care
- Experience of working with difference computer software eg email, internet
- Experience of scheduling /co-ordination of activities and / or resources
Desirable
- Medical Secretarial experience
- Previous NHS experience
- Experience with NHS / Healthcare software systems
- Experience of working with confidential material
Qualifications
Essential
- 4 GCSEs Grace C or above including English
- RSA III Typing / Word Processing or equivalent qualification or experience
Desirable
- NVQ2 in Business Administration or equivalent
Personal Attributes
Essential
- Adaptable to change
- Attention to detail and accuracy
Knowledge and Skills
Essential
- Understanding and knowledge of Caldicott and Data Protection Act
- Good verbal and written communication skills with team / clients / relatives using tact when required
- Ability to deal with conflict
- Good time management skills with the ability to work to prioritise work according to deadlines
- Ability to engage with and motivate others
- High standard of accuracy
- Able to work as part of a team and under own initiative
- Strong analytical skills
- Ability to establish and maintain effective working relationships
Desirable
- Knowledge of medical terminology
- Understanding of the 18 week Referral to Treatment (RTT) process
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Applying for this NHS job
This advert is for Medical Secretary (Respiratory and Sleep team) with Sheffield Children's NHS Foundation Trust in Sheffield, North East and Yorkshire, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 29 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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