Medical Secretary - Paediatrics (Cardiology and General Paediatrics)

Job overview

We’re looking for a proactive and highly organised individual to join our welcoming team in the Paediatric Department looking after sub-specialties cardiology and general paediatrics. In this role, you’ll work closely with an experienced Medical Secretary Team, providing vital administrative support in a fast-paced and dynamic environment. This is a great opportunity for someone who enjoys variety, teamwork, and making a real difference in the smooth running of our services.

You’ll be working alongside a supportive and enthusiastic team, liaising with colleagues across all levels. Strong administrative skills, the ability to manage competing priorities, and a proactive, flexible approach are essential. You’ll be expected to maintain high standards of accuracy and confidentiality in all aspects of your work.

If you’re a team player with excellent written and verbal communication skills, and you thrive in a fast-paced environment, we’d love to hear from you. Join us and contribute to a positive, collaborative workplace where your skills are truly valued.

Main duties of the job

In this key role, you will:

• Provide a complete medical administrative service including Referral to Treatment (RTT), patient correspondence and editing and formatting letters.
• Liaising with Nurses, Doctors and other members of the multidisciplinary team including inpatient and outpatient bookings teams to provide a quality service for the patients.
• Working as part of a team, sharing responsibility for the smooth running of the administrative service to deliver safe patient care
• To provide a first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate.

You don’t need NHS experience – just the ability to adapt quickly in a fast-paced environment and a commitment to high standards. We offer flexibility in working arrangements and a chance to be part of a team that truly makes a difference.

If you're detail-oriented, confident using Microsoft Office, have strong typing skills, are eager to learn and ready to make a difference, we’d love to hear from you.

Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.