
Job requirements
Essential
14 listedRequirements the employer expects applicants to meet.
- Skills
Excellent communication and presentation skills
- Skills
Excellent verbal/written and interpersonal skills
- Skills
Excellent typing skills
- Skills
Ability to work well under pressure
- Skills
Sensitivity of approach
- Skills
Confidence, tact and diplomacy
- Skills
Initiative, flexibility and adaptability
- Knowledge
Computer literacy
- Other requirements
Understanding of, and commitment to, equality, diversity and inclusion
- Other requirements
Role model our Trust values every day
- Other requirements
Willingness to learn and progress
- Other requirements
Ability to work within a team environment
- Previous Experience
Demonstrable secretarial and administrative experience
- Previous Experience
Handling telephone enquiries
Desirable
5 listedAdditional qualities the employer would prefer.
- Knowledge
Lorenzo, IFIT, CIPTS, Microsoft Word, Excel and Email, DIT3
- Qualifications
RSA 3 or equivalent
- Qualifications
AMSPAR or equivalent
- Previous Experience
NHS Experience
- Previous Experience
Recent medical secretary experience
Job overview
We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We are looking for a highly motivated individual to work within our division.
You will have a sound knowledge of medical terminology and have the ability to work without direct supervision, be able to prioritise and manage workloads, and be the first point of contact and communication for general practitioners, consultant colleagues, nursing staff, administrative and other hospital staff, patients, relatives and outside agencies.
You will provide professional and efficient secretarial and administrative support to the consultants and medical teams.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Communicate and liaise (by letter, telephone and in person) in professional and sensitive manner with patients and their relatives.
Receive results following diagnostic tests on patients and ensure that the appropriate medical staff see all such reports and keep a patient tracker. Ensure all urgent results are acted upon promptly and subsequently filed in the patient’s notes. Results must not be communicated to patients or relatives without the consultant’s agreement.
Retrieve heavy and bulky medical records. To track all patients’ notes held in the office area using iFit and to forward these to the appropriate destination as soon as they are no longer required, ensuring information is correctly recorded on iFit.
Co-ordinate outpatient activity. Supervise and provide guidance to clerical support staff to ensure appointments are sent out in a timely and efficient manner in keeping with national targets.
Retrieve heavy and bulky medical records. Maintain medical records systems by filing and keeping an accurate record of the movement of medical records.
Dependant on varying secretarial workloads, all secretaries within the Directorate will help and support colleagues as required, including cover for annual leave and sickness or as directed by the Service Manager or their deputy.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Medical Secretary - Obstetrics and Gynaecology with East and North Hertfordshire Teaching NHS Trust in Stevenage, England. It is listed as a Band 4 Medical secretary role. The advertised salary is £28,392 - £31,157 per annum pro rata. The contract type is Permanent: Monday to Friday. The application deadline is 16 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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