Job overview
THIS POST IS SECONDMENT FOR 12 MONTHS DUE TO FUNDING IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST
An exciting opportunity has arisen to join the Burns and Plastic Surgery team in Morriston Hospital.
Surgery is a busy, exciting department constantly developing and improving the service provided to patients. We are looking to engage an experienced Medical Secretary with sound secretarial and excellent typing skills to join our friendly team and take on this busy and varied post.
The successful applicant will become an integral part of the efficient Morriston team providing secretarial support to a number of clinical staff.
A sound knowledge of medical terminology and experience in the use of hospital IT systems would be an advantage as well as an understanding of patient pathways. It is preferable that applicants have recent previous experience within a comparable role.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
To provide a comprehensive, high quality medical secretarial and administrative service to the Department, team and specialist teams, will provide an expert administration service to the clinical specialty and its associated work streams. The post holder will support consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, co-ordination of workload and of appointments and admission related information for patients and carers and other health professionals and will;
- Co-ordinate and maintain arrangements to facilitate the patient’s progression along a defined pathway.
- Maintain the office organisation and monitor the workload related to the administration team.
- Collect and collate information relevant to the patient and the service, for example waiting times, RTT, DNA/CNA statistics, backlog and length of stays as well as delayed transfers of care etc and report on statistics as directed by the line manager.
- Lead and contribute to the effective application of administration skills in their area of work with a high degree of technical proficiency and will ensure that the speciality maintains an efficient throughput of work.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Applicant requirements
Welsh language skills are desirable
Person specification
Essential Experience
Essential
- Experience of coordinating administration activities
- Experience of working as a medical secretary
- Experience of organising workload and people
Desirable
- Experience of working in within the NHS
Other Essential Criteria
Essential
- Ability to travel within geographical area.
- Able to work hours flexibly.
- Satisfactory Standard/Enhanced DBS clearance including an Adults and Children's Barred List check
Essential Aptitude and abilities
Essential
- Excellent communication skills Good team working ethic and can work flexible to meet the service need.
- Enthusiasm and commitment be proactive and display a positive attitude.
- Be innovative to meet the challenges of a changing organisation. Will work unsupervised Excellent customer service skills
- Excellent organisational skills will prioritise own workload. Minute taking experience
- Able to provide a customer focused approach If required be able to travel between sites if relevant to the demands of the post
- Adhere to and can demonstrate SBU Values & Behaviours
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Essential Qualifications & Knowledge
Essential
- Educated to vocational level 4 or able to demonstrate the equivalent level of knowledge skills and experiences OR RSA /OCR level 3 or equivalent qualification/experience plus Medical Terminology ECDL or equivalent experience
- Knowledge and ability to use Microsoft office applications
- Evidence of Continual Personal Development
Desirable
- City & Guilds (AMSPAR) Level 3 Diploma in Medical administration
- NVQ 3 Customer Service
- ILM Level 2
- NHS Statutory and Mandatory Training
- ESR self-serve(or equivalent experience of application)
- Knowledge of Referral To Treatment process (RTT)
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Applying for this NHS job
This advert is for Medical Secretary -INTERNAL with Swansea Bay University Health Board in Morriston Hospital. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,819 - £31,626 per annum pro rata. The contract type is Secondment: 12 months (Due to funding). The application deadline is 03 Sep 2026.
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