Job requirements
Essential
12 listedRequirements the employer expects applicants to meet.
- SKILLS
Able to use own initiative and able to work with limited supervision, managing and prioritising own workload
- SKILLS
Ability to accurately maintain computerised and manual filing/documentation system
- SKILLS
Ability to supervise and motivate secretarial support staff
- SKILLS
Excellent interpersonal and communication skills
- KNOWLEDGE
Advanced knowledge of specialist medical terminology and secretarial proceduress, many of which are non-routine
- KNOWLEDGE
Understanding of Trust internal policies as appropriate
- KNOWLEDGE
Clear understanding of confidentiality and data protection issues
- EXPERIENCE
Excellent knowledge of the full range of Microsoft Office Programmes (ie Word/Outlook/Excel/Powerpoint
- EXPERIENCE
Experience working in an NHS office environment
- EXPERIENCE
Experience dealing with non-routine issues such as problem solving, developing alternative or additional administrative procedures
- EXPERIENCE
Experience of planning and organising events eg: MDT's and case conferences
- EXPERIENCE
Audio Typing
Desirable
2 listedAdditional qualities the employer would prefer.
- KNOWLEDGE
Knowledge of internal PAS system
- EXPERIENCE
Understanding of RTT targets
Job overview
The Division of Medicine has a vacancy for a full time medical secretary to work within the Gastroenterology department.
We are looking to recruit someone who can provide a comprehensive medical secretarial cover to the Gastro Department. Personal organization, well developed communication skills and the ability to prioritise workloads and juggle ever-changing priorities are also essential, as is the flexibility and ability to demonstrate working in a fast paced environment. We are looking for team players who are able to work on their own initiative. If you feel you have the necessary qualities and skill set we would be delighted to hear from you.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.
Main duties of the job
To provide comprehensive secretarial and administration support, typing of clinic letters, handling first line enquiries from patients, relatives and staff and coordinating waiting lists and clinics for an assigned group of clinicians.
Detailed job description and main responsibilities
- To provide a comprehensive, medical audio and word-processing service to the clinical team. This includes typing of clinic letters, taking & typing of minutes at meetings, discharge summaries and medico-legal reports.
- Obtaining medical notes to assist the clinical team with the management of appointments, keeping track of referrals to ensure patients are promptly reviewed and appropriate follow up arrangements are in place in line with the patient pathway.
- To answer the telephone promptly and politely; telephoning patients where appropriate using tact, discretion and empathy in all situations.
- Liaising with patients and relatives, providing routine information e.g. about appointments or clinic information, which may require tact and persuasive skills or where there are barriers to understanding.
Please refer to JD for more details
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Medical Secretary - Gastroenterology 12 Months Fixed Term with Walsall Healthcare NHS Trust in Walsall, England. It is listed as a Band 4 Medical secretary role. The advertised salary is £28,392 - £31,157 per annum. The contract type is 12 months (Fixed term). The application deadline is 27 Oct 2026.
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