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Job requirements
Essential
4 listedRequirements the employer expects applicants to meet.
- Experience
Relevant medical secretarial experience (or AMSPAR)
- Qualifications
GCE/GCSE English or equivalent, Grade C or above.
- Qualifications
RSA II Typing/Word Processing or equivalent
- Qualifications
AMSPAR Diploma (or relevant experience)
Desirable
3 listedAdditional qualities the employer would prefer.
- Qualifications
Shorthand qualification, 60 wpm or above.
- Qualifications
Audio Typing qualification.
- Qualifications
RSA III Typing/Word Processing or equivalent.
Job overview
Are you looking for a challenge?
SWB are looking for a band 4 Medical Secretary to join our team!
It would be your role to provide a comprehensive medical secretarial service to consultants and supporting teams within a busy Dermatology Service. To work collaboratively with other medical secretarial colleagues to ensure clinical correspondence is produced and distributed within timescales as per Trust Policy.
Applicants must have relevant medical secretarial experience (or AMSPAR) otherwise we will not be able to continue with your application
Main duties of the job
Actively managing the administrative processes associated with patient pathways and contributing to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management) for specialty teams.
Co-ordinating, navigating and tracking a caseload of patients efficiently and effectively through their care pathway(s) i.e. outpatients, day case, diagnostics from referral to treatment and discharge for specific specialty areas and notifying the patient administration manager of blocks and capacity issues.
Undertaking a patient advocacy role actively case managing each patient/service users journey (customer relations and key point of contact) ensuring that they have a good patient experience and flow through their pathway efficiently and effectively, including dealing with queries, concerns, complaints, access to healthcare professionals, information on appointments and admission arrangements etc.
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for full details of the role requirements.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Medical Secretary - Dermatology with Sandwell and West Birmingham Hospitals NHS Trust in Birmingham, England. It is listed as a Band 4 Medical secretary role. The advertised salary is £28,392 - £31,157 pro rata per annum. The contract type is Permanent. The application deadline is 13 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (29 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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