Medical Secretary Cellular Pathology

Job summary

Post holders will be appointed at band 3 or band 4 depending upon previous experience as laid out in the Trust's development framework for medical secretaries.

The framework provides a clear progression to allow post holders to progress from band 3 to band 4 within the post subject to formal evaluation in role (this would take 2 years to progress from band 3 to 4)

The Medical Secretary provides a link between the trust, the patients, other health care professionals and service users. They will provide a comprehensive, efficient, and responsive administration service to the department.

The successful candidate will be based within a diverse secretarial team and be required to support each other during periods of absence or increased workloads. Good, supportive team working skills are therefore vital.

Strong interpersonal and communication skills are essential as the role requires liaising with managers, consultants, junior medical staff, laboratory staff, other healthcare professionals, patients, and other service users on a daily basis. In addition, robust organisational skills will be necessary to ensure all patients receive timely, accurate and efficient communications.

This post requires a self-motivated and professional individual with the confidence and ability to work on their own initiative or as part of a team within standard operating procedure.

Main duties of the job

Receiving, recording, sorting and distributing any form of communication, taking appropriate action including escalation where appropriate.

Receive and make telephone calls to/from service users, following through all enquiries in a friendly and professional manner.

Act as a point of contact for the Pathology service.

Dealing professionally with sensitive and challenging information.

Assist with booking, arranging and administering appointments and clinics as required by the service, e.g. urgent and routine referrals, elective admissions, and help to manage diagnostic lists.

Production/proof reading of documentation of a sensitive and confidential nature.

Interrogate Pathology IT systems to identify relevant information and ensure accuracy of correspondence.

Communicate complex and sensitive information to GPs and service users in relation to patient results.

Data collection, update and management of databases.

Administer, co-ordinate and organise diaries, arrange meetings/events, resolving conflicting appointments and schedules.

Prepare and collate documents for meetings pertinent to the Pathology service.

To attend meetings to provide secretarial support by taking minutes.

General administrative and clerical procedures as and when required.

Undertake routine or ad hoc data review as directed.

Undertake any other relevant administrative tasks that may be required for the effective running of the service.

Preparation of documentation for MDT as required.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).

Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.

As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer-friendly policies, and more.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Details

• Date posted: 16 July 2026
• Pay scheme: Agenda for change
• Band: Band 4
• Salary: £28,392 to £31,157 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 001438
• Job locations: Dewsbury District Hospital, Dewsbury, West Yorkshire, WF13 4HS, United Kingdom

Job responsibilities

• Medical Secretary Diploma or appropriate Level 3 qualification in Business Administration or equivalent level of demonstrable experience.
• GCSE in Maths and English or Functional Skills (Level 2) or equivalent level of demonstrable experience.
• Secretarial or administrative experience.
• Experience of working with filing systems.
• Experience of working with computer software programs such as Microsoft Office, email and internet.
• Experience of scheduling/co-ordination activities and/or resources.
• Awareness of GDPR and patient confidentiality.
• Awareness of own limitations.
• Effective communication and interpersonal skills
• Effective planning, prioritisation and organisational skills.
• Ability to deal with conflict.
• Ability to engage and motivate others.
• High standard of accuracy with strong analytical skills.
• Flexibility to adapt to change.
• Able to work as part of a team
• Strong analytical skills
• Ability to establish and maintain effective working relationship
• Advanced Keyboard Skills
• Confident
• Calm under pressure
• Flexible approach to working arrangements
• Strong attention to detail and accuracy
• Self motivated
• Professional appearance