Medical Secretary - Band 3

Job overview

Medical Secretary  - Band 3 - Full Time, 37.5 HPW - Monday - Friday.

We are looking for a reliable and enthusiastic individual with a high standard of organisational skills to provide an efficient secretarial service to the Gynaecology team.

The successful candidate will support the Senior Medical Secretary within the Fertility Service.

Main duties of the job

The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative. Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.

Previous secretarial experience is essential and experience in a Medical Secretary role with knowledge of medical terminology would be an advantage.

Working within Gynaecology offers the opportunity to support women through a wide range of healthcare journeys, from routine outpatient care to complex and sensitive conditions. The role requires compassion, discretion, and professionalism, as you will often be communicating with patients during vulnerable or emotional times. Our team is committed to providing high-quality, patient-centred care in a supportive and collaborative environment, making this a rewarding role for someone who values making a positive difference to patient experience.

Detailed job description and main responsibilities

*Responsible for checking clinic notes/reports and general correspondence, recording case notes and other tasks required by the department *Receive, sort and prioritise daily correspondence. *Ensure discharge summaries and documentation is sent to GP as required and letters and results to GP and patients. *Maintain good communication with the directorate team in order to achieve efficient teamwork. *Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department. *Photocopying/filing and other administrative duties to ensure the efficient running of the office. *Prioritise sometimes conflicting directorate requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics. *Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required. *Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection. *To provide secretarial cover and undertake general office duties as necessary within the department. *To effectively deal with incoming mail for clinicians. *Such other reasonable duties, appropriate to a Band 3.