Medical Secretary Apprentice - Paediatrics

Job overview

The Paediatrics Team are looking for an Apprentice Secretary to join their team. The team currently consists of one Team Leader, eight Secretaries and two Clinic Typists. The Paediatric Clinical Team are made up of Consultants, Registrars and Junior Doctors.

Once trained you will be expected to provide comprehensive secretarial and administrative support to the Paediatrics team in order to facilitate the smooth, efficient and effective running of all elements of the service. All secretaries appointed to the Directorate have a shared responsibility to service the needs of the Directorate as appropriate.

To act as a point of contact for patients/carers and other health professionals. Dealing with queries, providing information and escalating to the clinical team where appropriate. This will require a caring and empathetic approach and it will necessitate establishing communication networks with the team and with other appropriate health care professionals, both internal and external to the organisation.

Main duties of the job

The successful candidate will undertake a level 3 Business Administration Apprenticeship alongside their role, they will have one day per week protected study time to complete assignments and attend classes with their tutor.

To act as a point of contact for patients/carers and other health professionals. Dealing with queries, providing information and escalating to the clinical team where appropriate. This will require a caring and empathetic approach and it will necessitate establishing communication networks with the team and with other appropriate health care professionals, both internal and external to the organisation.

To work with the clinical and managerial teams to maintain and support departmental / divisional practice and procedures to ensure that both operational targets and quality standards are achieved.

To provide cover for members of the secretarial team during periods of leave or absence.

Detailed job description and main responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [email protected] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.