Medical Secretary – Allergy & Clinical Immunology

Job overview

Would you like to work as part of a team that works well together, always there to help each other and create the best patient experience that you can?  If the answer is yes, then we would love to hear from you!

A fabulous new opportunity for a Medical Secretary for the Allergy & Clinical Immunology  has arisen.

You will oversee the team of support medical secretaries providing secretarial and administrative support to consultants, junior medical staff and any other staff.  You will support the efficient channelling of communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust.

Main duties of the job

You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

You will be expected to cover aspects of the Deputy Service Manager role during periods of absence, as required by the service.

Detailed job description and main responsibilities

• 📞 Be the point of contact for all day-to-day inquiries, referring where necessary to more senior staff.
• 🤝 Oversee the Support Medical Secretaries, provide training and yearly appraisals.
• 📝 Support with waiting list and RTT targets.
• 🗂️ Provide administrative and secretarial support to consultants and specialist nurses.
• 👩‍⚕️ You will be a point of contact for patients and clinicians and will be expected to work independently using your own initiative with minimal direct supervision.
• 🗓️ Manage electronic calendars for consultants, organising meetings and minuting meetings as and when required.
• 📅 Accurate maintenance of an electronic diary with effective communication of diary commitments.
• ⏳ Chase progress on all issues with appropriate manager on behalf of the specialty and when necessary to ensure that deadlines are met.
• 🗃️ Maintain efficient and effective administrative systems including bring forward, and message taking.
• 📑 Ensure files and papers are available and up-to-date, providing briefings for the day’s activities, highlighting deadlines and potential conflicts of interest.
• 📝 Attend meetings in order to take minutes and produce/distribute documentation as required.
• 📋 Organise meetings as required, to include preparation of agendas and minute-taking, coordinating follow-up action as required to ensure that decisions/recommendations are implemented.
• 🤝 Provide secretarial and administrative support when other members of the team are absent.
• 💻 Use databases and computer packages where appropriate to initiate and maintain records and generate statistics for analytical purposes.
• 📝 Accurately transcribe correspondence and reports by touch typing from audio dictation using knowledge of medical terminology. Daily use of TPRO (digital dictation).