Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
19 listedRequirements the employer expects applicants to meet.
- Skills
Excellent communication skills (written and oral)
- Skills
Strong IT skills
- Skills
Clear, polite and telephone manner
- Skills
Competent in the use of Office and Outlook
- Skills
Effective time management
- Skills
Ability to work as a team member and autonomously
- Skills
Good interpersonal skills
- Skills
Problem solving
- Skills
Ability to follow policy and procedure
- Experience
Experience of working with the general public
- Qualifications
Educated to GCSE level or equivalent
- Personal Qualities
Polite and confident
- Personal Qualities
Flexible and cooperative
- Personal Qualities
Motivated
- Personal Qualities
Forward thinker
- Personal Qualities
High levels of integrity and loyalty
- Personal Qualities
Sensitive and empathetic in distressing situations
- Personal Qualities
Ability to work under pressure
- Personal Qualities
Flexibility to work outside of core office hours
Desirable
6 listedAdditional qualities the employer would prefer.
- Skills
EMIS user skills
- Experience
Experience of administrative duties
- Experience
Experience of working in a health care setting
- Qualifications
GCSE Maths and English (C or above)
- Qualifications
AMSPAR Receptionists Qualification
- Qualifications
NVQ Level 2 in Health and Social Care
Job summary
We are a friendly practice looking to appoint a hardworking and enthusiastic medical receptionist to join our existing team at Central Park Surgery.
This role is predominantly focused on day to day patient care and communication which can be challenging at times but also very rewarding.
The hours of work will be
Monday 07.45 am until 12.30 pm
Wednesday 1.00 pm until 6.30 pm
Thursday 07.45 am until 12.30 pm
Friday 08.00 am until 1.30 pm
Main duties of the job
The duties will include liaising with patients, attending to enquiries both over the phone as well as face to face. You will also manage the booking of appointments and cancelling of appointments for clinics in addition to dealing with all tasks generated by the GPs, issuing of prescriptions, scanning and recoding.
About us
The practice comprises of:-
1 partner with 3 salaried GPs
2 Advanced Nurse Practitioners
2 Practice Nurses
1 Healthcare Assistant
1 Clinical Pharmacist
1 Pharmacy Technician/Medicines Co-Ordinator
1 Phlebotomist
1 Practice Manager
1 Deputy Practice Manager
1 Reception Manager
5 Medical Receptionist
Details
- Date posted: 27 August 2026
- Pay scheme: Other
- Salary: £12.71 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A3139-26-0002
- Job locations: Central Park Surgery, Balfour Street, Leyland, PR25 2TD, United Kingdom
Job responsibilities
The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Maintaining and monitoring the practice appointment system
b. Process personal, telephone and e-requests for appointments
c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
d. Process repeat prescriptions, ensuring they are processed accurately and efficiently
e. Signpost patients to the correct service
f. Initiating contact with and responding to, requests from patients, team members and external agencies
g. Read code data on EMIS Web
h. Photocopy documentation as required
i. Data entry of new and temporary registrations and relevant patient information as required
j. Input data into the patients healthcare records as necessary
k. Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
l. Manage all queries as necessary in an efficient manner
m. Carry out system searches as requested
n. Maintain a clean, tidy, effective working area at all times
o. Monitor and maintain the reception area and notice boards
p. Support all clinical staff with general tasks as requested
In addition to the primary responsibilities, the medical receptionist may be requested to:
a. Partake in audit as directed by the audit lead
b. Support administrative staff, providing cover during staff absences
c. Action incoming emails when necessary
d. Scanning of patient related documentation and attaching scanned documents to patients healthcare records
e. Complete opening and closing procedures in accordance with the duty rota
f. Ordering and monitoring of stationery supplies
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Applying for this NHS job
This advert is for Medical Receptionist with Central Park Surgery in Leyland, England. It is listed as a Receptionist role. The advertised salary is £12.71. The contract type is Permanent. The application deadline is 30 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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