Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
3 listedRequirements the employer expects applicants to meet.
- Skills
Excellent attention to detail and accuracy. Strong written and verbal communication skills. Ability to work independently and as part of a team. Ability to maintain confidentiality at all times. Good organisational and time-management skills. Ability to follow policies, procedures and agreed protocols. Commitment to equality, diversity and patient-centred care. Willingness to undertake training and development. Ability to work flexibly to provide holiday and sickness cover when required.
- Qualifications
Essential criteria
- Qualifications
GCSE (or equivalent) in English and Mathematics at Grade C/4 or above. Good standard of general education.
Desirable
Not listed in the available specification.
Job summary
Wychbury Medical Group are looking to recruit a Medical Receptionist to work 17 hours per week at our Cradley Road Medical Practice. Hours will be -
Tuesday 12.30 18.30
Thursday 08.00 - 13.00
Friday 08.00 14.00
You must also be flexible to provide cover across the week for any annual leave and sickness.
Main duties of the job
The post holder will greet patients on entry to the practice and provide a point of communication between patients, doctors and other medical staff.
Duties will involve:
Answering telephone calls, booking appointments and taking messages as required
Dealing with all patient enquiries
Using appointment systems to book appointments and recalls
Explaining practice arrangements to new and temporary patients
Ensuring consulting rooms and waiting areas are prepared and kept tidy each day
Maintaining strict confidentiality at all times
About us
Wychbury Medical Group is a large, well-established GP practice serving approximately 23,000 patients across three sites. The role is primarily based at Wychbury Medical Centre, with occasional requirements to attend our other two sites; all locations are within a 3-mile radius.
We have a large, friendly, and supportive administration team, the majority of whom are based at Wychbury Medical Centre. Teamwork, mutual respect, and a patient-centred approach are central to how we work, and new colleagues are welcomed and supported as part of the wider practice team.
The practice was rated Good by the CQC in November 2025, reflecting our ongoing commitment to delivering safe, effective, and high-quality care to our patients.
As a busy, forward-thinking practice, we value reliability, flexibility, and a positive attitude. We aim to provide a supportive working environment with opportunities to develop skills and contribute to the continued improvement of our services.
Details
- Date posted: 03 September 2026
- Pay scheme: Other
- Salary: £12.95 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A2607-26-0004
- Job locations: 62 Cradley Rd, Cradley Heath, Cradley Heath, West Midlands, B64 6AG, United Kingdom
Job responsibilities
Skills/abilities required:
Excellent customer service skills
Good standard of general education
Strong communication skills both oral and written
I.T. Literate
Excellent organisation skills
Flexible and adaptable
Well motivated
Previous work experience in a similar environment would be desirable
A DBS check will be requested for the successful applicant.
Job Types Part-time, Permanent
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Applying for this NHS job
This advert is for Medical Receptionist with Wychbury Medical Group in Cradley Heath, England. It is listed as a Receptionist role. The advertised salary is £12.95. The contract type is Permanent. The application deadline is 14 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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