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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
14 listedRequirements the employer expects applicants to meet.
- Experience
The ability to produce accurate and thorough work, including alphabetical filing.
- Experience
Experience of using computers, with good keyboard skills.
- Qualifications
A good standard of grammar and spelling in the English language.
- Qualifications
General education to GCSE level or equivalent.
- Qualifications
You must be eligible to work in the UK. Visa sponsorship is not available for this role, and there is a significant training period. Therefore you must meet one of the following requirements: British or Irish citizen, or, indefinite leave to remain in the UK, or, a Student Visa that allows you to work the required hours and which expires no less than 18 months after the application closing date. If you are a British or Irish citizen, state that, and otherwise state your visa status.
- Personal Skills and Abilities
A friendly and approachable manner, with good people skills, showing understanding, care and assertiveness when appropriate.
- Personal Skills and Abilities
The ability to communicate clearly and effectively (both verbal and written) with a wide range of individuals.
- Personal Skills and Abilities
The ability to be well-organised and prioritise work.
- Personal Skills and Abilities
A conscientious approach and commitment to working in an adaptable and flexible manner.
- Personal Skills and Abilities
The ability to work calmly and effectively and deal with multiple demands even when busy.
- Personal Skills and Abilities
The ability to cope with occasional exposure to challenging behaviour, distressing circumstances or emotional events.
- Personal Skills and Abilities
The ability to deal with personal information sensitively and respect people's right to confidentiality.
- Personal Skills and Abilities
The ability to work positively as a member of a busy team.
- Personal Skills and Abilities
The ability to give good and regular attendance.
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
Experience of dealing with the general public.
- Experience
Administrative or clerical experience.
- Qualifications
Training or qualifications in customer service, IT or other related areas.
- Personal Skills and Abilities
A commitment to support the delivery of the best possible service to a diverse inner-city population.
Job summary
We are looking for a permanent part time Medical Receptionist to join our team based at The Robert Darbishire Practice, the largest and busiest of the three GP practices in Better Health MCR. The post is 37.5 hours per week; Monday - Friday 08:00 - 16:30.
The postholder will be required to work flexibly and to provide cover for absence and busy periods. As part of this, they may be required to work Saturdays. There may also be a requirement for the postholder to work at our other practices from time to time.
Salary will be within the range £26,300 to £27,581 (pro rata for part time) depending on experience. We offer 5.4 - 6.6 weeks holiday plus bank holidays (pro rata) and optional membership of the NHS Pension Scheme.
Main duties of the job
Our reception team are the first point of contact for our patients and play an important role in understanding patients needs, resolving queries, dealing with prescription requests and either booking an appointment with the most appropriate clinician at the practice or signposting the patient to a service outside the practice.
You dont need to have worked in healthcare before as long as you have excellent people skills, a good attention to detail and you are willing and eager to learn new skills. We will provide in-house training and support.
About us
We are Better Health MCR: thinking differently, breaking barriers, improving lives. You can read more about us on our website and in our mission document, using the links on the right.
We are a friendly, forward-thinking, not-for-profit social enterprise providing primary care medical services in Manchester. We operate three GP practices: The Robert Darbishire Practice in Rusholme Health Centre (which is also head office) and which has a branch at The University of Manchester, Brooklands Medical Practice in Wythenshawe and The Whitswood Practice in Alexandra Park Health Centre. In total we have over 44,000 patients.
Our patients are very diverse and include established communities as well as new communities from all over the world. We have good links with the University and a sizeable student population.
Our staff team of about 140 people has a huge range of fantastic skills and experience. Our shared (ARRS) staff are fully integrated into our services, providing a seamless service for patients.
Details
- Date posted: 26 August 2026
- Pay scheme: Other
- Salary: £26,300 to £27,581 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: A4060-26-0019
- Job locations: Rusholme Health Centre, Walmer Street, Manchester, M14 5NP, United Kingdom
Job responsibilities
An outline of the job is above. For the full job description please see the supporting document on the right/below.
The post is full time (37.5 hours per week) and will be mostly based at The Robert Darbishire Practice in Rusholme Health Centre, although you will need to be able to travel to our other sites if needed. The usual working hours are Monday - Friday 08:00 to 16:30.
Salary will be in the range £26,300 to £27,581 depending on experience (pro rata to full time of 37.5 hours per week). We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks' holiday (depending on NHS service) plus bank holidays (pro rata). [The post is not subject to Agenda for Change terms and conditions.]
Recruitment process
Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification. The information you provide should be clear and concise.
Whether or not you choose to use AI tools to support the development of your application, you must ensure that your responses are concise, personalised, written in your own voice, and accurately reflect your skills, experience, and how you meet the role criteria. Applications that appear generic, excessively wordy or not representative of the applicant will not be scored.
The closing date for applications is 07/09/26 This date may be brought forward if there are a large number of applications, so please do not delay.
Short-listed candidates will be informed via email / phone and be invited to attend a face to face interview.
Formal interviews will be held on 14/09/26 & 15/09/26
Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.
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Applying for this NHS job
This advert is for Medical Receptionist with Better Health MCR in Manchester, England. It is listed as a Receptionist role. The advertised salary is £26300.00 to £27581.00. The contract type is Permanent. The application deadline is 07 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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