Medical Receptionist / Care Navigator


Location
Gloucester
Salary
£12.71 an hour
Profession
Administrative and IT
Deadline
31 Aug 2026
Contract Type
Permanent
Posted Date
27 Jul 2026
Medical Protection — the side of locally employed doctors from £83

Job summary

We are looking for a Medical Receptionist to join our friendly team.

The ideal candidate will be a great team player and have an upbeat attitude with a great sense of humour.

We will be hiring either 2 or 3 candidates and therefore we will consider both part-time and full-time applications.

Previous Reception experience is desirable.

Please note that the current rate of pay is under review and is likely to increase in October.

Main duties of the job

  • Answering phones / queries
  • Making / cancelling appointments for all clinicians
  • Issuing prescriptions
  • New registrations
  • Giving results
  • Scanning documents to patient notes
  • Liaising between clinicians and patients
  • General administration duties
  • Actioning and monitoring the practice email.

About us

The Alney Practice is based across 2 sites, Cheltenham Road and Highnam. As a practice we strive to offer the best possible healthcare for our patients. We pride ourselves on providing timely and quality care in the wide range of services we offer.

Details

  • Date posted: 27 July 2026
  • Pay scheme: Other
  • Salary: £12.71 an hour
  • Contract: Permanent
  • Working pattern: Full-time, Part-time
  • Reference number: A0226-26-0004
  • Job locations: 16 Cheltenham Road, Gloucester, GL2 0LS, United Kingdom, Lassington Lane, Highnam, Gloucester, GL2 8DH, United Kingdom

Job responsibilities

For a full list of duties, please refer to the attached Job description.

  • Answering phones / queries
  • Making / cancelling appointments for all clinicians
  • Issuing prescriptions
  • New registrations
  • Giving results
  • Scanning documents to patient notes
  • Liaising between clinicians and patients
  • General administration duties

Person specification

Experience

Essential

  • Good communication Skills
  • Experience of handling phone calls

Desirable

  • Previous experience in a reception/administration role within Gerneral Practice.

Qualifications

Essential

  • No specific qualifications required

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Applying for this NHS job

This advert is for Medical Receptionist / Care Navigator with The Alney Practice in Gloucester, England. It is listed as a Administrative and IT role. The advertised salary is £12.71 an hour. The contract type is Permanent. The application deadline is 31 Aug 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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