Job overview
To Participate in the day-to-day functions of the divisional administration team, which supports this trust in booking colposcopy appointments by following the trust access policy, making sure all national and local targets are met.
To act as the first point of contact for enquires from patients, relatives, care givers, GP’s, other hospitals and organisations; providing information as required whilst being aware of patient confidentiality and Data protection.
To Liaise with various staff members within the trust in order to facilitate patient appointments.
Responsible for undertaking a full range of secretarial duties for a number of Consultant Medical Staff across the division.
Main duties of the job
For full Details of the Job role and Person Specification, please see attached Job Description.
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Detailed job description and main responsibilities
For full Details of the Job role and Person Specification, please see attached Job Description.
Certificate of sponsorship – For your information only
Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa
If you qualify for another type of visa or right to work, please ignore this information.
Person specification
Personal Qualities
Essential
- Ability to learn and understand complex rules and guidelines
- Analytical
- Ability to embrace change
- Professional Manner
- Ability to tailor communication techniques to meeting the individual’s requirements
- Efficient handling and completion of tasks
- Ability to work both in a team and independently.
- Excellent attention to detail
Desirable
- Desire to progress, learn and improve.
Skills & Abilities
Essential
- Excellent communication skills
- Good negotiating and influencing skills
- Evidence of analytical ability and problem - solving skills.
- Ability to work to tight deadlines and under pressure
- Excellent telephone manner
- Working knowledge of Microsoft Office
- Ability to multi-Task
- Able to work on own initiative
- Time management skills
- Ability to work calmly in a busy environment
- Ability to analyse and use spreadsheets.
Desirable
- Presentation skills
- Report writing skills
Experience & Knowledge
Essential
- Ability to communicate with all levels of health professional and patients.
- Awareness of patient confidentiality
- Experience with setting and meeting local and national targets.
Desirable
- NHS Experience
- Experience of NHS Administration systems
- Knowledge of Choose and Book (E-Referrals) and WASP referral system
- Knowledge of demand and capacity analysis.
- Knowledge of medical terminology.
Education & Qualification
Essential
- English and Maths Grades A-C or above or equivalent
- Higher education qualification E.G NVQ Level 3 Proven computer literacy
- Proven computer literacy
Desirable
- Evidence of Continuous learning
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Applying for this NHS job
This advert is for Medical Administrator - Women and Children with West Suffolk NHS Foundation Trust in Bury St Edmunds, East of England, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Per Annum, Pro Rata. The contract type is Permanent. The application deadline is 24 Jul 2026.
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