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Job overview
Are you an organised, proactive and patient focused administrator looking to develop your career within specialist cancer services? We are seeking an enthusiastic MDT Coordinator Assistant to join our Head and Neck Cancer team, supporting the delivery of high-quality care to patients throughout their cancer pathway.
This is an exciting opportunity to work at the centre of a busy multidisciplinary service, helping to coordinate complex patient journeys from referral through to treatment. Working closely with clinicians, nurses, allied health professionals and operational teams, you will play an important role in ensuring patients receive timely care in line with national cancer standards while contributing to service improvement initiatives and pathway development.
If you thrive in a fast-paced environment, enjoy problem solving and have excellent organisational and communication skills, we would love to hear from you.
Main duties of the job
The successful candidate will support the Head and Neck MDT team in coordinating and monitoring complex cancer pathways to ensure patients progress through diagnosis and treatment within national cancer waiting time standards, including the Faster Diagnosis Standard (FDS) and 62-day pathways. You will support the management of referrals from a variety of sources, including Inter-Trust Referrals (ITRs), and work closely with internal and external organisations to ensure seamless care for patients referred to our specialist Head and Neck service.
The role includes attendance at weekly MDT meetings to support preparation of meeting materials, recording and communication of outcomes, and facilitating timely progression of surgical and treatment pathways. You will work closely with clinicians and operational teams to identify and escalate delays, support surgical planning and capacity management, and contribute to the proactive management of patient tracking lists.
You will also support the maintenance and validation of cancer pathway data, contribute to COSD and other national reporting requirements, and assist with virtual clinic outcomes to ensure follow-up appointments, investigations and discharge arrangements are actioned promptly and accurately.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Working within a highly specialised multidisciplinary team, you will collaborate with ENT, Maxillofacial, Oncology, Speech and Language Therapy, Dietetics, Clinical Nurse Specialist and administrative colleagues to deliver an excellent patient experience and contribute to ongoing service improvement and pathway development initiatives.
Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person specification
Experience
Essential
- Demonstrable level of administrative experience at a high level of competence acquired through both training and experience
- Demonstrable experience of working in an office environment
- Previous NHS or healthcare experience
Communication
Essential
- Able to communicate complex, sensitive or contentious information accurately and effectively with patients and at all levels of the organisation, verbally and in writing
- Able to deal professionally and sensitively with patients, carers, and public face to face and on the phone
- Able to support and reassure patients/carers in distress
- Able to persuade, motivate, negotiate to gain cooperation
- Show tact, empathy and reassurance with contentious information
- Understands importance of maintaining confidentiality
Skills and Abilities
Essential
- Able to supervise and deliver administrative and clerical duties appropriate to the work area
- Able to lead on service improvement initiatives in local environment
Desirable
- Able to implement improvements from analysis of local audits
Knowledge and Qualifications
Essential
- Degree or equivalent experience or equivalent training and experience of administrative procedures
- Experience of range of computerised software
- Understanding of medical terminology
Personal and People Development
Essential
- Willing to produce a personal development plan with manager
- Willing to develop self & undertake personal development
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
- Experience of customer service in a multi-cultural environment
- Knowledge and understanding of the importance of equal opportunities
- Demonstrates understanding of importance of maintaining privacy and dignity
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Applying for this NHS job
This advert is for MDT Coordinator Assistant with University College London Hospitals NHS Foundation Trust in London, London, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £34,186 - £37,389 Per annum inclusive of HCAS. The contract type is Fixed term: 9 months (Limited Funding). The application deadline is 22 Jul 2026.
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