Job overview
We are recruiting for an MDT Coordinator and Pathway Tracker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
In this role, you will take responsibility for ensuring that all patients with a suspected or confirmed cancer diagnosis are proactively tracked through the appropriate pathway from the point of entry into the Trust. You will work closely with clinical and administrative teams to ensure that every stage of the patient journey is fully planned, booked, and progressed in line with national Cancer Waiting Time standards, including the 28‑Day Faster Diagnosis Standard, 31‑Day and 62‑Day targets.
You will play a key role in facilitating the smooth running of the cancer patient journey by ensuring coordinated administrative processes are in place. This includes managing the Patient Tracking List (PTL), supporting timely escalation of delays, and coordinating and facilitating MDT meetings to ensure clinical teams have the information they need to make safe and timely decisions.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us, helping us to continue delivering high‑quality, patient‑centred cancer care.
Main duties of the job
The MDT/Patient Pathway Coordinator will take responsibility for managing the pathways of patients referred by their GP with a suspicion of cancer. You will play a key role in ensuring that each patient progresses smoothly and safely through their diagnostic and treatment pathway, in line with national Cancer Waiting Time standards.
You will need a good understanding of NHS and Trust systems, alongside strong administrative skills. This includes proficiency in Word and Excel, an understanding of medical terminology, and the ability to type accurately to support live data entry during MDT meetings.
Working in this role requires a calm, logical, and methodical approach, with the ability to multitask effectively in a busy environment. You will interact with colleagues at all levels, both internally and externally, and must be confident communicating with a wide range of clinical and administrative staff.
A key part of the role is ensuring that all relevant clinical information is available for MDT discussion. This includes coordinating notes, investigations, imaging, and test results, and liaising with external hospitals to obtain any outstanding information required for safe decision‑making.
You will attend weekly MDT meetings, support the smooth running of the discussion, and maintain accurate records of MDT attendance in line with national Peer Review requirements.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Person specification
Knowledge
Essential
- Good understanding of administrative processes
- Strong organisational skills with the ability to prioritise workload effectively.
- Understanding of the importance of confidentiality and data protection.
Desirable
- Basic understanding of cancer pathways or national Cancer Waiting Time standards.
- Knowledge of medical terminology.
- Understanding the patient pathway of care through an acute trust setting
Experience
Essential
- Experience working in an administrative or clerical role within a busy office environment.
- Experience using Microsoft Office applications, including Word, Excel, and Outlook
- Experience working with confidential or sensitive information.
- Experience communicating with staff at different levels.
Desirable
- Previous experience working within the NHS or a healthcare setting.
- Experience of patient pathway tracking or working with clinical teams.
- Experience of minute‑taking or live data entry.
- Experience using hospital information systems (e.g.,Lorenzo, Somerset, ICE, CRIS).
Qualifications
Essential
- Good general education to GCSE level or equivalent, including English and Maths.
- Excellent written and presentation skills
- Evidence of ongoing personal development.
Desirable
- NVQ Level 3 in Business Administration or equivalent qualification.
Personal Qualities
Essential
- Calm, composed, and able to work under pressure in a busy environment.
- Logical, methodical, and highly organised approach to work.
- Strong interpersonal skills with the ability to build positive working relationships.
- High level of accuracy and attention to detail.
- Adaptable and resilient, able to respond to changing priorities.
- Demonstrates behaviours aligned with the Trust’s values: Include, Respect, Improve.
Desirable
- Demonstrates an interest in service improvement and willingness to contribute ideas.
- Ability to support colleagues and work effectively as part of a wider team.
Key Skills/Abilities
Essential
- Good understanding of administrative processes and the ability to follow complex procedures.
- Ability to work accurately with detailed information and maintain high data quality.
- Strong organisational skills with the ability to prioritise workload effectively.
- Ability to type accurately and confidently for live data entry during MDT meetings.
- Excellent verbal, written and numerical skills
- Understanding of the importance of confidentiality and data protection.
- Ability to communicate clearly and professionally, both verbally and in writing.
Desirable
- Basic understanding of cancer pathways or national Cancer Waiting Time standards.
- Knowledge of medical terminology.
- Understanding of MDT processes.
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Applying for this NHS job
This advert is for MDT Coordinator and Pathway Tracker - Cancer Services with East and North Hertfordshire NHS Trust in Stevenage, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Fixed term: 12 months (Secondment for internal applicants). The application deadline is 22 Jul 2026.
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