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Job overview
An exciting opportunity has arisen for an enthusiastic and self motivated individual to join the Diabetes and Endocrine team as a Pathway Tracker and MDT administrator.
We are seeking a well organised team player with excellent communication skills who thrives in a busy, challenging yet rewarding environment.
In this role, you will be responsible for validating, amending, tracking and navigating 18 week patient pathways and improving data quality for all patients under the MODEL services as well as ensuring our patients are booked within local and national targets.
This post also includes admin for the Adrenal MDT meetings including adding patients and ensuring all relevant information such as imaging; external letters and reports are gathered and available for the MDT meetings.
Main duties of the job
Working within a complex environment the post holder has responsibility for managing, tracking and navigating 18 week patient pathways and reporting at relevant meetings, ensuring that national and local targets are met.
Responsible for validating amending and improving data quality in relation to pathways from initial referral, through diagnostics to completion of patients episode.
Proactively ensuring the patient has timely appointments within their pathway in order to achieve the waiting time targets.
Liaising and co-coordinating with all colleagues involved in the patient’s management.
Managing the Adrenal MDT and ensuring that the correct patients are added to the list to be discussed.
Ensuring that all required information such as imaging and external reports are available and uploaded ready for the MDT discussion.
Sending outcomes from the MDT meeting to the relevant colleagues to action and following up to ensure these actions have been taken.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
This vacancy will close at midnight on 23rd July 2026.
Interviews are due to be held on 11th August 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Skills
Essential
- Ability to manage/work as part of a team
- Excellent communication skills including telephone, email, face to face
- Ability to organise and manage own time and others to keep to deadlines
- Ability to use own initiative and work autonomously
- Excellent IT skills – ability to use Microsoft office applications including spreadsheet and email
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to work under pressure
- Ability to store and safeguard confidential documents
- Able to negotiate and develop good working relationships
- Ability to adapt and embrace change. To be flexible in response to Service needs.
Desirable
- Ability to think laterally and an innovative approach to problem solving
Knowledge
Essential
- Confidentiality and data protection processes and procedures
- Customer service
- Good working knowledge of office procedures and all Microsoft office packages
- Awareness of NHS targets and Trust priorities
- Knowledge of RTT targets
Desirable
- Knowledge of the Trust including awareness of priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
Experience
Essential
- Experience of working within a healthcare setting
- Prioritising, planning and organising own and others tasks.
- Experience of dealing with difficult situations and confrontations
- Data entry experience and documentation
Desirable
- Previous experience of working in NHS
- Previous experience of working with medical records
- Experience of working with EPIC hospital system
- Experience of working with CHEQs
- Experience of presenting data and information to various stakeholders or team members
Qualifications
Essential
- GCSE Maths & English or Equivalent
- Customer Service/ Business Admin /ITQ or equivalent professional experience
Desirable
- Relevant training on RTT pathway management
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - safe, kind, excellent.
- Demonstrate adaptability
- Willingness to learn and develop
- Undertake professional development and encourage others
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Applying for this NHS job
This advert is for MDT Administrator & Pathway Tracker with Cambridge University Hospitals NHS Foundation Trust in Cambridge, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 p.a. pro rata. The contract type is Permanent. The application deadline is 23 Jul 2026.
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