Matron

Job overview

This post provides strong leadership, visible, credible, senior nursing presence accessible to staff,  patients and their families for advice, assistance and support. The post holder will be accountable for  the delivery of high quality patient care in their area/s of responsibility, and in line with local and national guidance and standards. As Matron you will ensure that the services provided are responsive to patient needs, that the planning of services involves patients and users, and reflects the population served. There is an expectation that the post holder will work closely with Matrons, Associate Director of Nursing, Associate Medical and Operational colleagues within the care group and the Trust.

Main duties of the job

• Leadership and Management: Providing visible, inclusive leadership to nursing and other clinical staff, fostering a positive and supportive work environment.
• Patient Care Quality: Ensuring patients receive safe, effective, and high-quality care, promoting a positive patient experience.
• Clinical Governance: Implementing and maintaining clinical governance frameworks to ensure compliance with standards and regulations.
• Staff Development: Supporting the professional development of staff, including training, mentoring, and performance management.
• Resource Management: Ensuring efficient and effective use of resources, including staffing, equipment, and supplies.
• Service Improvement: Identifying and implementing strategies for service improvement and innovation.
• Patient Safety: Promoting a culture of patient safety and actively managing risks.
• Communication and Collaboration: Liaising with other healthcare professionals, senior management, and patients' families to ensure effective communication and collaboration.

Detailed job description and main responsibilities

Act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity

Provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive

Provide a high-quality customer service which complies with relevant legislation and NHS Employment check standards

Be honest and learn from mistakes and help to create a “no-blame” culture were people feel able to share and learn from experiences together

To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department

Acknowledge that you need to continually deliver greater value to customers

Be honest about your biggest challenges and create a culture of curiosity and openness

Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas

Be curious and creative about new possibilities, whilst identifying what works well and to do more of it

Help to develop and foster a learning environment where feedback is welcomed and valued