Maternity Receptionist

Job overview

Band 2: £25,272 pro rata, per annum (£20,218 for part-time)

Part-Time (30 hours per week)

We are recruiting for a Maternity Receptionist who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "Working Together Improving Together".

You will be required to manage and maintain the reception desk environment and provide effective administration support to the Maternity Department.

Main duties of the job

We are seeking a friendly and approachable individual join our dynamic team serving as the first point of contact for patients and visitors of the Upper Floor Maternity Reception.

You will provide patients and visitors a welcoming environment. Your main duties will include guiding patients and visitors to the appropriate areas on the ward including Scan Rooms, Triage and Day Assessment Unit. You will also provide efficient and effective administrative support through booking patients in via the electronic patient systems, coordinating scan and consultant appointments for antenatal patients, and managing telephone enquiries.

The ability to maintain professional and composed manner in a busy environment alongside excellent communication skills is essential to this role.

Detailed job description and main responsibilities

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.