Job overview
This is an exciting opportunity to join the Specialist Midwifery Team.
The overall purpose of this role is to:-
- To support the provision of a safe and effective maternity specialist failsafe service.
- The post holder will support the diabetes and maternal medicine specialist services to develop and maintain risk stratification procedures in relation to patient pathways and follow up requirements.
- To work within the MDT and provide expertise in the proactive management of diabetic and maternal medicine pathways from referral to discharge, ensuring the entire pathway is managed smoothly.
- The post holder will ensure high levels of patient and clinician satisfaction be being an accessible, customer focused and knowledgeable point of contact.
You would be working part time, standard office days and times.
Please note that this advert may close early should the application cap be reached, therefore do not delay submitting your application.
Main duties of the job
To be first point of contact in the receipt and acknowledgment of referrals and ensure all diabetic and maternal medicine referrals are booked into the correct clinic slots in the appropriate time
Responsibility for checking the quality of data entered onto the failsafe systems and filing systems, to ensure that all national standards are maintained and reportable
Support the Maternal Medicine Midwife, Diabetic Midwife with data collection, outcomes and reporting
Update appropriate systems to ensure that relevant national records and audits are monitored.
To assess the need to contact individual patients and coordinate completion of any outstanding appointments
Track all new and follow up patients to provide assurance that appointments are received and attended within clinically led times
Escalate any capacity issues to the team leader to ensure that patient care is not postponed or compromised. Ensure any breaches are escalated to the team leader.
Notify any DNA’s to the relevant member of staff
Work with medical records and outpatients administration to reschedule outpatients clinics as requested
To ensure appointments are in line with the trust access policy inclusive of guidelines, highlighting and escalating issues and taking corrective action where necessary
To deal with concerns/complaints as appropriate, immediately escalating where necessary to the appropriate direct line of reporting
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person specification
Knowledge & Experience
Essential
- Experience of working within an NHS administration and/or health environment
- Experience in using word processing, spreadsheets and database packages
Desirable
- Experience of working within a maternity, administration or failsafe setting
Qualifications & Training
Essential
- NVQ Level 2 in a subject relevant to failsafe role
- GCSE Maths and English (Grade C or above/grade 4 or above) or equivalent such as functional skills level 2
Desirable
- NVQ Level 3 in a subject relevant to failsafe role
- Working as part of a multidisciplinary team
- Competent user of NHS/Health IT and clinical systems such as K2
Personal Attributes & Skills
Essential
- Demonstrates a clear commitment to the team approach; exchanging ideas and providing support to colleagues
- Conveys written information clearly and accurately to a wide range of recipients
- Excellent verbal communication skills
- Ability to motivate and organise people
- Methodical and an extremely organised approach
- Ability to prioritise and cope with busy workload whilst adapting to changing priorities and environments
- Able to work as part of a team and alone, using own initiative.
Desirable
- Embraces responsibility for identifying sound and effective solutions to a variety of different problems
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Applying for this NHS job
This advert is for Maternity Diabetes Failsafe Officer with Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust in Doncaster, North East and Yorkshire, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Pro Rata Per Annum. The contract type is Permanent. The application deadline is 19 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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