Maternity and Neonatal Voices Partnership Engagement Officer

Job overview

Working Part time : 7.5 hours per week

Parents and families from the diverse communities of Chester. This role offers flexibility to accommodate your other commitments, including work and parenting responsibilities.

User feedback is a vital tool for monitoring and improving service quality.

MNVP is an NHS collaborative working group comprising parents and families, service commissioners, Maternity and Neonatal Voices Partnership (MNVP) Lead

Are you passionate about transforming maternity care for parents, babies, and families in Chester?

Chester Maternity Neonatal Voices Partnership (MNVP) is seeking an engagement officer to work alongside the Lead dedicated to enhancing maternity services and engaging with and maternity service providers (including midwives, doctors, and nurses). Together, they review all aspects of the service and use feedback to drive meaningful changes and improvements.

Main duties of the job

Chester Maternity and Neonatal Voices Partnership (MNVP) is looking for a friendly, approachable and passionate Engagement Officer to support our community engagement and communications work.

This role is focused on ensuring the voices of women, birthing people, babies and families help shape local maternity and neonatal services. The successful candidate will attend community groups, events and engagement activities to gather feedback and promote awareness of the MNVP, while also supporting the management of our social media platforms and online engagement.

A key focus of the role will be proactively engaging with communities whose voices are often under-represented, including families from diverse ethnic backgrounds, young parents, neurodivergent families, refugees and asylum seekers, families experiencing deprivation, and parents with babies receiving neonatal care.

Experience of neonatal services alongside maternity services would be highly valued, although this is not essential.

Detailed job description and main responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.