Job overview
The post holder will be primarily responsible for processing requests for information to the Trust from the Coroner. This will include logging, co-ordinating and monitoring requests for medical records and retrieving statements.
The post holder will play an integral role in delivering an excellent support service by assisting and providing administrative support to the Legal Services team, specifically the claims and inquest function.
*if this role attracts a lot of interest, the closing date will be brought forward.
Main duties of the job
- To provide general administrative support, including scanning, photocopying, filing and archiving.
- Collating the documentation required by the Coroner and responding to the Coroner enquiry.
- Requesting statements from staff and monitoring completion of these, highlighting those that have exceeded the relevant timeframe to the Legal Services Manager.
- Ensuring the DATIX record is kept up to date and closed with all relevant documentation attached.
- To ensure that any significant issues (e.g. potential adverse publicity, legal proceedings or serious incidents) are brought to the attention of the Legal Services Manager.
- Download information to the correct file from relevant websites or document transfer systems when requested.
- Log court appearances when required and support staff who are attending court by providing pre-agreed/template advice and support by telephone
- To type confidential reports and correspondence in line with Trust’s policies and procedures.
- To maintain the confidentiality of patients and other personnel that the post holder may come into contact with
- To provide administration support before, during and after meetings as required – including booking meeting rooms, sending invites and typing notes.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply Step 1 - Read the advert and the Job Description and Person Specification (attached) Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Experience
Essential
- 12 months previous experience within an administrative role.
Desirable
- Experience of working within the NHS
- Experience of working within a legal services environment
Qualifications
Essential
- Requirement for NVQ Level 3 or equivalent
- 12 Months previous experience within an administrative role
Desirable
- Experience of working within the NHS
- Experience of working within a legal services environment
Skills and Knowledge
Essential
- Accurate keyboard skills and the ability to create effective documents
- Competent user of Microsoft packages
- Able to liaise effectively with staff and managers at all levels in the organisation, and with managers from the wider NHS and external organisations
- Strong verbal and written communication skills
- Able to deal with a high volume of work whilst maintaining standards and meeting Accurate keyboard skills. deadlines.
- Attention to detail and accuracy.
- Ability to work autonomously, using discretion and initiative when appropriate
- Accurate keyboard skills
- Attention to detail and accuracy
Desirable
- Knowledge or prior use of Datix
Personal Qualities, Ablities and Attributes
Essential
- Excellent interpersonal skills, with the ability to get things done in co-operation with others, and as part of a support team
- Well organised and efficient in an office setting.
- Can work under pressure at times and effective at working to deadlines
- Ability to use discretion.
- Comfortable working with competing demands.
- Flexible and adaptable work approach.
- Proactive, enthusiastic, and well-motivated.
- Able to travel as required [dependent on location of role].
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Applying for this NHS job
This advert is for Legal Services Administrator with East of England Ambulance Service NHS Trust in Royston, East of England, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent: Office based role with some flexibility to work from home.. The application deadline is 03 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.