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Job overview
MFT are responsible for running a family of nine hospitals across six separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services.
We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology, Cancer, Paediatrics, Women’s Services, Ophthalmology and Genomic Medicine.
Our vision is to improve the health and quality of life of our diverse population by building an organisation that:
Excels in quality, safety, patient experience, research, innovation and teaching
Attracts, develops and retains great people
Is recognised internationally as a leading healthcare provider
We are looking to recruit an enthusiastic and well-motivated individual to work within our Gynaecology Division as Lead Patient Pathway Coordinator to provide a comprehensive, professional and effective administrative service and to supervisor and monitor the staff within their team. This role is crucial for looking after our patients from when they are initially referred to our Service by working closely with our Medical and Nursing Teams, until their treatment with us is concluded.
Main duties of the job
The post holder will be required to:
Supervisor, monitor and support junior staff within their Team ensuring high quality care is provided at all times
Have excellent communication and interpersonal skills as they will need to liaise with staff at all levels. Work well as part of a larger team as well as have the ability to work autonomously, be able to multi-task and be flexible in their approach.
Engage and communicate with patients on a daily basis regarding their care with us and the next steps in their pathway.
Demonstrate attention to detail; exceptional organisational skills and be able to manage changing priorities as they arise, in a calm and professional manner to ensure the smooth running and efficient service.
Have a good working knowledge of MS software, data collection skills.
Have previous knowledge of working in a relevant hospital based role and have an understanding of clinical pathways and medical terminology
In return we offer a rewarding role that offers challenge but also support from your team manager with training opportunities identified and offered in order to support your ongoing development and the chance to be a part of an exciting and dynamic team.
If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference then we want to hear from you.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading.
Explore ‘Inside MFT – Your Candidate Place’
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place. This welcoming one‑stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.
To access ‘Inside MFT – Your Candidate Place’, simply click on the relevant PDF document under the ‘Documents to download’ heading and once opened, you can either scan QR code or click on the link provided.
Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.
Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Disclosure and Barring Service (DBS) check
As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.
What is a DBS Check?
A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:
Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.
Enhanced DBS: Includes the above, plus any additional information held by local police that’s considered relevant to the role.
Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists.
Who Needs a DBS Check
Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.
The Costs for a DBS
At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.
For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december
DBS Update Service
Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Person specification
Knowledge
Essential
- Knowledge of administrative systems and processes
- Knowledge of confidentiality and data protection principles
Desirable
- Understanding of medical terminology
- Knowledge of NHS pathways
Experience
Essential
- Experience of IT and Microsoft Office Systems
- Previously supervisory or line management experience
- Experience of dealing with customer complaints
Desirable
- Experience of patient administration work in an NHS or other healthcare setting.
Qualifications
Essential
- Good general education with GCSE or equivalent in English at grade C or above
- NVQ level 4 in Business Administration or Customer Care of equivalent.
Desirable
- ECDL
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Applying for this NHS job
This advert is for Lead Patient Pathway Coordinator with Manchester University NHS Foundation Trust in Manchester, North West, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum (pro rata). The contract type is Fixed term: 12 months (September 2027). The application deadline is 16 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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