Lead Care Coordinator

Job summary

The Community Rehab Service (CRS) Team is seeking an enthusiastic and experienced Lead Care Co-ordinator to support the delivery of high-quality, person-centred care across the community.

Working closely with the Team leads, and multidisciplinary teams, you will play a key role in ensuring safe and effective service delivery. You will lead the coordination of care, oversee staffing deployment, manage rosters, support recruitment and induction, undertake supervision and appraisal processes, and contribute to quality improvement initiatives.

This is an exciting opportunity for someone with strong organisational skills, leadership experience and a passion for improving outcomes for patients. The role involves close collaboration with healthcare professionals, patients, families and partner organisations to ensure care is delivered safely, efficiently and in line with service standards.

You will be part of a supportive team dedicated to helping people maximise independence and remain safely at home. In return, we offer opportunities for professional development, leadership experience and the chance to make a real difference to patient care across the CRS service.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

*Provide person centred, outcome focussed, support plans and risk assessments for the people we support; which are accessible and understood by all staff

*Encourage independence and self-management in a safe, secure home environment KM's and strive to restore self confidence in the individual being supported

*Ensure that therapeutic programmes of care as defined by clinical colleagues are understood and implemented as planned

*Organise and maintain satisfactory levels of support by deploying staff as necessary to meet the service needs over a 24-hour period, 7 days per week and 365 days per year

*Liaise with families, care managers, nursing, allied health professionals, the Inreach team and other providers to ensure the highest quality of support is available for each person we support.

*Maintained responsibility for the identification of continuing educational needs and development. Actively participate in the annual appraisal process and formulate a personal development plan

*Line manage the Care Co-ordinators, undertake annual appraisals, supervisions, manage absence and oversee their development

*Act as an assessor for staff undertaking NVQ levels 1 to 3

*To identify training needs of staff and empower staff to access training opportunities, whilst ensuring compliance with statutory and mandatory training

*To organise and lead, where required:

*Team meetings

*Audits

*Quality Reviews

*Referral / Assessments

*Continuing Health Care Assessments

*Customer Care Surverys

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

• Date posted: 01 September 2026
• Pay scheme: Agenda for change
• Band: Band 5
• Salary: £32,073 to £39,043 a year Please note for part time hours the salary will be pro rata
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: 348-PSE-12445
• Job locations: St.Mary's Community Health Campus (Portsmouth), Milton Road, Portsmouth, Hampshire, PO3 6AD, United Kingdom

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.