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Job overview
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
We are looking for an enthusiastic, experienced administrator to join our busy CMHT Older Adults Team. You will be part of a team of administrators providing admin cover to our service users, clinicians and other health professionals.
You may be expected to work at various sites across Manchester including MRI, Wythenshawe, Chorlton and Crumpsall Vale
Previous Applicants need not to apply
Main duties of the job
The successful post holder will be responsible for processing referrals in a timely manner, ensuring all personal information is recorded accurately and confidentially and other data quality/target procedures.
Answer incoming calls to the service, arrange appointments, and complete general correspondence letters/reports.
The post holder will provide an administrative function to the clinical team, be responsible for taking minutes on a rota basis for team meetings/MDT/safeguarding and professionals meetings, answer a high volume of calls on a daily basis as well as complete other administrative tasks such as scanning/copying.
Detailed job description and main responsibilities
See attached detailed job description and person specification.
Staff benefits
- Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person specification
Knowledge
Essential
- The Data Protection Act and Client Confidentiality
Desirable
- Mental Health issues and challenges
Experience
Essential
- Have experience in working in a busy office that ensures confidentiality
Desirable
- Experience of working in Healthcare setting
Skills and Abilities
Essential
- effective time management skills. The ability to navigate IT systems, inc Excel, Word and PowerPoint. Ability to be numerate and provide statistical data accurately. The ability to prioritise and plan conflicting and complex work demands. Outstanding communication skills.
Desirable
- Patient administration background, Knowledge of the EPR system. Be helpful & approachable.
Education / Qualifications
Essential
- Good level of education Maths and English including a level 3 qualification (eg NVQ, B-TEC QCF, Apprrenticeship) or equivalent
- RSA 2 qualification/experience using DICT8 or other audio typing systems
Desirable
- Other relevant IT qualifications,
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Applying for this NHS job
This advert is for Later Life CMHT Administrator with Greater Manchester Mental Health NHS Foundation Trust in Manchester, North West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 20 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (06 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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