Knowledge and Evidence Specialist

Job overview

We have an exciting opportunity for a Knowledge & Evidence Specialist to join our Library & Knowledge Services team at Black Country Healthcare NHS Foundation Trust, based at Bushey Fields Hospital.

The post holder will support the Head of Knowledge and Library Services in delivering the full range of library and information services to staff and students on placement.

You will provide frontline enquiry services, conduct evidence searches to support clinical and non-clinical decision-making across the Trust. A key part of the role will be delivering education and training to staff and learners, including information skills sessions, literature searching and  training, both face to face and remotely.

The post holder will also play an active role in raising the profile of the Knowledge & Library Service — contributing to marketing and promotional activity, maintaining the service's digital presence across SharePoint, the Trust intranet, social media and YouTube, and identifying opportunities to streamline workflows through automation and emerging AI tools.

We are looking for someone with a degree in Library and Information Management, experience of working in a healthcare or higher education library setting, and a genuine enthusiasm for evidence-based practice and innovation. A creative flair, strong communication skills and a passion for promoting the value of library and knowledge services are essential.

Main duties of the job

• Support the Head of Knowledge and Library Services in delivering a high-quality library and knowledge service to staff and students, in line with the Trust's library strategy and national accreditation standards
• Provide literature searching to support clinical and non-clinical decision-making
• Deliver information skills training to staff and learners
• Promote the effective use of library resources and services through inductions, training sessions and ongoing user support
• Support the development and maintenance of the library's digital offer, including intranet, SharePoint, online platforms and electronic resource access, troubleshooting issues and keeping content current
• Contribute to marketing and promotional activity, including creating materials and using social media to raise awareness of services
• Contribute to the operation of document supply services, cataloguing and classification of stock, and wider library systems
• Identify and utilise automation tools and AI-assisted technologies to improve the efficiency and delivery of library services
• Support the supervision of library assistants, volunteers or students as required
• Contribute to service improvement by supporting data collection, evaluation and reporting activities

Detailed job description and main responsibilities

The post holder will support the Head of Knowledge and Library Services in delivering the full range of library and information services to staff and students on placement, in line with the Trust's library strategy, national accreditation standards and relevant service level agreements.

Based primarily at Bushey Fields Hospital, the role may require some cross-site working at other Trust locations as needed. The post holder will provide enquiry services, conduct evidence searches, and deliver education and training to staff and learners.

A creative flair and enthusiasm for promoting the service are essential, as the post holder will contribute to library branding and communications. An interest in and awareness of emerging AI tools relevant to knowledge and library services is also expected. The post holder will also actively seek opportunities to streamline and automate library workflows and processes to improve service efficiency

To raise the profile of the Knowledge & Library Service and support delivery of the library strategy, the post holder will work with the manager to ensure seamless access to library systems, electronic resources, and the service's online presence — including SharePoint, MS Teams, the Trust intranet, internet pages, social media platforms and YouTube.