Job summary
NHS Band 4 Salary: £28,392 - £31,157 per annum
Hours per Week: full time 37.5
Contract Type: Temporary for 23 months
Main duties of the job
To improve the effectiveness and value of health care delivery for Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital Service, within the Information Technology (IT) function.
About us
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Details
- Date posted: 15 July 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Fixed term
- Duration: 23 months
- Working pattern: Full-time
- Reference number: REF2441J
- Job locations: St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG, United Kingdom
Job responsibilities
Working as one service, to minimise the impact of IT services affecting service users and on patient care, support services and management by:
- Providing first and second-line mobile site engineering support, dealing with service desk issues and requests as required, through to resolution, ensuring the department meets Service Level Agreement targets.
- Assisting with software and hardware installations either through support or managed pieces of work.
- Enable the departments ITIL processes, providing professional guidance and execution of Incident Management and Request Fulfilment.
- Where relevant, escalating calls to third-line technical support staff or 3rd party suppliers.
- Supporting the Trust in meeting business objectives by contributing to assessment of potential technology innovations and, where approved, assisting their implementation.
For full job details, please refer tothe Job description.
Person specification
Experience
Essential
- IT Literate and practical experience of Windows software, e.g. Word, Excel etc.
- Application incident and problem management skills.
- Understanding of NHS data standards and NHS data items.
- Understanding of equality and diversity issues and how this affects patients, visitors and staff.
Desirable
- Knowledge of supporting clinical applications within a healthcare setting.
- Experience of working within an NHS IT environment.
Qualifications
Essential
- Higher National Diploma in IT (HND).
- Hold local training qualification such as AET or willing to work towards in first year.
Desirable
- ITIL Foundation Certificate.
Skills and Knowledge
Essential
- Good interpersonal and explanatory skills in dealing with a wide range of information technology users from skilled to IT illiterate.
- Good verbal / written communication skills, with the ability to present to small groups.
- Computer Literate and competent with Microsoft Windows and MS Office collaboration software.
- Ability to set clear and appropriate priorities, with the ability to deal with conflicting demands, unpredictable work pattern, and multiple deadlines.
- Excellent customer friendly telephone manner.
- Advanced keyboards skills.
- Ability to remain calm when dealing with difficult users.
- Practical understanding of NHS IT Security issues.
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Applying for this NHS job
This advert is for IT Development Engineer with Portsmouth Hospitals University NHS Trust in Portsmouth, South East, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 to £31,157 a year. The contract type is Fixed-Term. The application deadline is 29 Jul 2026.
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