Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
4 listedRequirements the employer expects applicants to meet.
- Experience
Experience working within the Health Care Section
- Experience
Ability to work in a team and be able to work alone if necessary.
- Experience
Willingness to learn new things.
- Qualifications
GCSE English and Maths A to C is essential
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
Enthusiasm, using your initiative, good communication skills and friendly telephone manner are desirable. Being able to multi task and prioritise workload is a must.
- Qualifications
Any qualifications gained within the Health Care Section would be advantageous.
Job summary
We have a new opportunity to join a successful and hard working GP Practice as an IT Assistant. The position involves working alongside the existing IT Team to support the IT Manager in managing the practices IT systems and all aspects of keeping the patient database and patient records up to date and accurate.
Main duties of the job
Main duties are the processing of documents received via email, electronically via systmone and post. Information is also received via tasks sent internally via systmone. This includes dealing with some pathology tasks.
Cervical screening recall and follow up.
Responsible for entering Child Protection data.
Dealing with letters involves processing the documents to attach to patient records and recording any relevant data and diagnoses as appropriate. Also triaging documents as appropriate to different depts, ie Clinicians, secretaries, prescriptions, reception etc,
Responding to queries from various outside agencies and providing information as necessary.
Working closely with various teams within the practice and assisting staff as necessary with medical queries related to patients records.
Other responsibilities may include troubleshooting IT problems and identifying solutions. Where appropriate, report IT faults to third party suppliers helpdesks.
Knowledge of S1 is preferred although full in house training will be given.
Working days would be Mon, Wed, Thurs and Friday
About us
Our practice includes 11 GPs, 7 Nurse Practitioners, 10 Nurses and 3 HCA plus admin staff in various departments working over 3 sites. Two sites in Low Grange Health Village and one site Manor House in Normanby.
We are a friendly and successful GP Surgery and have been providing care for over 40 years. A lot of our staff have been working alongside each other for 15 years at least and some over 30 years.
We have a good work ethic and enjoy working as a team.
Details
- Date posted: 27 August 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A1934-26-0005
- Job locations: Low Grange Health Village, Normanby Road, Middlesbrough, Cleveland, TS6 6TD, United Kingdom
Job responsibilities
Job Responsibilities:
Managing databases
- Assist in the setting up of new users according to practice protocol, ensuring they have access to required applications
- Troubleshoot IT problems and identify solutions. Where appropriate, report IT faults to appropriate supplier’s helpdesk
- Ensure all users are aware of any changes or updates in the operating system or the software used within the practice.
- Ensure templates and searches are up to date and accurately entered within appropriate time frames.
Links
- Register and deduct patients on a daily basis and ensure patients’ details are accurate
- Liaise with Primary Care Support England and keep GP links updated
- Collate new notes and prepare for A4/summarizing/GP2GP veryfying
- Summarising notes to the practice standard
- Liaise with outside agencies re electronic data eg Lab Links, hospitals etc
- Cervical screening recall and Followup
- Responsible for entering Child Protection data
Data entry
- Enter diagnoses, test results and consultation data into patient records ensuring accuracy and compliance with current SNOMED code policy
- Advise the IT Manager/Practice Manager of any problems arising from data entry
Audit
- Run contract and clinical searches and reports when requested
- Keep up to date with QOF requirements and support clinicians in the implementation of QOF.
Data protection
- Ensure security of data in accordance with the Data Protection Act
Other duties
- Any other duties commensurate with skills and responsibilities which includes deputising for IT Manager when on holiday.
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Applying for this NHS job
This advert is for IT administration with Normanby Medical Centre in Middlesbrough, England. It is listed as a Administrative and IT role. The advertised salary is Negotiable. The contract type is Permanent. The application deadline is 10 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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