Invoice Account Manager

Job overview

We are looking for a finance professional with relevant experience to join the Complex Individualised Commissioning Invoicing Team as an Invoice Account Manager.

In this role, you will help ensure care providers are paid accurately and promptly by managing complex supplier accounts, reconciling financial information and resolving invoice queries. Working closely with colleagues across finance, brokerage, clinical, commissioning and contracts teams, you will support effective services for people receiving NHS-funded care.

We are looking for someone with an NVQ Level 4, AAT qualification, an equivalent qualification or comparable practical experience. You will bring experience in accounts payable, creditor services or a financial role, or similar finance role, including experience gained within a commissioning environment. Experience of invoice processing and an understanding of public-sector payment processes and policies are also important for success in this role.

This varied role offers opportunities to further develop your financial expertise, contribute to service improvements and build relationships across health and care services.

The role is based at the MBR office, with office attendance on days agreed with the line manager.

We welcome applications from people of all backgrounds and are committed to equality, diversity, inclusion and reasonable adjustments throughout recruitment.

Main duties of the job

In this role, you will:

• Process, code and validate purchase order and non-purchase order care-service invoices accurately and within agreed timescales.
• Manage key supplier accounts and local authority invoice schedules, investigating complex, high-volume and older queries.
• Reconcile supplier statements against Oracle, CareTrack and other financial or care-record systems, identifying discrepancies and preventing payment delays.
• Work with providers, brokerage, commissioners, clinical teams and finance colleagues to resolve queries and agree appropriate action.
• Monitor shared inboxes, prioritise work, escalate concerns and contribute to reporting deadlines.
• Use Microsoft Excel, including sums, lookups and other formulas, to analyse information and prepare reports or summaries.
• Handle confidential and sensitive information lawfully, securely and in line with information governance, data protection and financial instructions.
• Build respectful working relationships, communicate clearly and manage challenging conversations professionally.
• Support colleagues, contribute to training and workshops, and delegate appropriate coding or administrative work.
• Work independently and collaboratively, adapting to changing priorities while maintaining accuracy.
• Suggest and support improvements to invoicing processes, including scheduled and consolidated invoicing.

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.