Job overview
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.
We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
Job Overview
- Good working knowledge of healthcare systems would be beneficial; however, this role is also a great opportunity to move into health care, and safeguarding, from other business sectors, bringing transferable skills and work / life experience.
- To provide efficient office admin support to integrated safeguarding services.
- Within this administrative role, the post holder will be party to some sensitive and distressing safeguarding information, although full support will be given at all times.
- we are a supportive team who enjoy working together to make a difference to people's lives.
Main duties of the job
Communication and Working Relationships
The post holder must have good interpersonal communication skills and be able to communicate effectively with the following individuals, services and organisations:
- Integrated Safeguarding Services team members
- CFT/RCHT staff
- Multi-Agency Referral Unit
- Safeguarding Services, Cornwall Council
- Staff within the Cornwall Health Care Community
- Devon & Cornwall Police Vulnerable Adult Officers
- Service Users and Carers
- Care Coordinators
Administrative
- Support the management of inbox enquiries about Safeguarding related issues from statutory agencies, care homes, staff, service users and families of service users
- Receive and process referrals of abuse and neglect incidents
- To provide admin support to the Multidisciplinary Integrated Safeguarding Service requiring flexibility and willingness to learn
- Support the single point of access and deal with telephone queries, typing correspondence, maintaining stores, opening and sending post, ensuring invoices are authorised and paid, maintain shared drives, basic office maintenance, maintaining accurate staff rota.
- To provide administrative support for the Children’s, Adult and Maternity safeguarding team and other Safeguarding Practitioners when required
- Regular use of Word and Excel documents
- Minute taking for a range of Integrated Safeguarding Services meetings ·
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Skills and Aptitude
Essential
- Calm disposition and ability to process distressing information and seek support when needed
Knowledge and Ability
Essential
- Awareness of the importance of confidentiality in this sensitive role
- Able to develop and apply creative solutions to problems
- Able to set up office systems, manage, store and present electronic documents
Education / Qualifications and Relevant Experience
Essential
- NVQ 3 in Business Administration or equivalent experience
- RSA III typing/word processing or equivalent ability
- Experience in using Microsoft Word and Excel
Desirable
- ECDL or equivalent
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Applying for this NHS job
This advert is for Integrated Safeguarding Services Administrator with Cornwall Partnership NHS Foundation Trust in Bodmin, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Per Annum. The contract type is Permanent. The application deadline is 08 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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