Job overview
Integrated Care Clinician (Nurse)
The post holder will undertake telephone triage assessments of patients in an efficient way.
They will advise the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols and guidelines.
Will work in an autonomous capacity, assessing and advising callers within agreed guidelines.
Are you ready for a new direction in your career with new exciting challenges?
Now is a great time to work for Integrated Care as we continue to grow our offer to patients and deliver a clinically effective, patient centred service. We are looking for more Triage and Assessment Nurses to join us in meeting the challenges of urgent and emergency care across Wales.
Integrated Care is a service that gives the people of Wales access to Urgent out of hours care, 24-hour health information with sign posting and access to urgent dental services.
Are you looking for a different way to make the most of your Nursing experience? If so, we have roles for amazing people like you!
We at Integrated Care recognise that the ongoing pressures in many patient facing roles are leading nurses to feel undervalued and over worked. This is an opportunity to deliver outstanding patient care without the physical strains of hands-on care, in a non-patient facing setting, which allows you to focus on prudent health for your patients.
Main duties of the job
Integrated Care is at the forefront of an improving urgent and emergency care offering for the people of Wales both online and over the phone.
At Integrated Care we employ a wide range of colleagues, from Call Handlers to Nurses, Paramedics, and data analysts, working as part of a multi-disciplinary team alongside GPs, Pharmacists and Mental Health Practitioners.
This is a dynamic role in which you’ll draw upon your clinical assessment skills to help and advise a broad spectrum of patients, from minor ailments and injuries to complex and urgent conditions as well as to hone your skills in a remote clinical decision-making environment.
As a Band 6 Triage and Assessment Nurse, you’ll have the autonomy to make decisions but be supported by our experienced team of senior clinicians, practice coaches and multi-disciplinary colleagues.
Our highly trained teams work closely with urgent care GP’s and pharmacists in looking after Wales Urgent care needs. Working for Integrated Care will mean you make a real difference to people’s lives and health as we engage with thousands of patients each week.
The benefits of working for Integrated Care:
- A range of supportive work-life balance policies
- A comprehensive CPD programme
- A range of health and wellbeing support services
- Where you will learn remote clinical decision-making skills
- Support through revalidation
- Flexible approach and family friendly working pattern
Detailed job description and main responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Other
Essential
- Flexible approach to work – expect to work a rotating shift system including working nights and weekends (unsocial hours)
Values
Essential
- Able to demonstrate the Trust values and behaviours
Aptitude and Abilities
Essential
- Able to demonstrate strong listening and communication skills
- Able to demonstrate team working with a collaborative style
- Able to work to own initiative and make decisions
- Able to demonstrate sound clinical decision making capabilities
- Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal and professional development
- Committed to ongoing training and development including mandatory updates
- Good self-management – ie selfstarter, good time keeping
- Ability to work under their own initiative without direct supervision
Desirable
- Ability to speak Welsh
Qualifications and/or Knowledge & Experience
Essential
- NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone based triage or HCPC Registered Paramedic with demonstrable post registration experience as a Paramedic in front line services.
- Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.
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Applying for this NHS job
This advert is for Integrated Care Clinician (Nurse) - Llangunnor with Welsh Ambulance Service NHS Trust in Newport, Newport, Wales. It is listed as a Band 6 Nurse (adult and children) role. The advertised salary is £40,559 - £48,841 per annum, pro rata. The contract type is Permanent. The application deadline is 26 Jul 2026.
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