
Job overview
**Previous candidates need not apply**
We are looking to appoint a number of enthusiastic and motivated Booking Clerks to support our Inpatient Booking Team .
You will need to be computer literate, flexible and willing to learn new skills. You will be working within a multi-disciplinary team and must have a positive and proactive approach to work. You will need excellent verbal and written communication skills as you will be dealing with staff and patients by phone, email and face to face. Knowledge of medical terminology, administration and organisational experience is essential.
If you enjoy variety and would like to make a difference, we would like to hear from you.
The Trust is committed to staff training and extended roles and professional development is encouraged.
Hours per week: 37.5
We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.
Non-UK or Irish applicants should check their visa and this role’s eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)
Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.
Main duties of the job
To work as part of the Inpatient Booking Team to plan, book and schedule planned procedures ensuring that both Government and Trust targets are met.
Working with the Manager to ensure that all capacity is utilised efficiently and effectively.
Dealing with all administrative enquiries including face to face, incoming calls and emails and assisting patients and staff with booking/re-booking appointments.
Detailed job description and main responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job you’re applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person specification
Experience
Essential
- Previous office administration experience
- Customer or patient service environment
- Experienced team worker
Qualifications
Essential
- 5 GCSE’s grade C (4) or equivalent, must include English
- NVQ level 3 Business Administration or equivalent experience
Further Information
Essential
- Please provide any additional relevant information to support your application. Please note that this is a non-scoring question.
Knowledge and Skills
Essential
- Experience of using electronic patient management systems or similar
- Knowledge of 18 Week referral to treatment
- Effective organisational skills
- Able to work under own initiative and without direct supervision
Other role requirements
Essential
- Please refer to the Job Description and Person Specification for further details
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Applying for this NHS job
This advert is for Inpatient Booking Clerk with East Cheshire NHS Trust in Macclesfield, North West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum, pro rata. The contract type is Permanent. The application deadline is 02 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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